Gamepal gets accounts banned


258
EdApril 1st, 2007


Gamepal gets account banned

Update: I’m challenging Gamepal to prove they don’t get every account banned.  Checkout my Gamepal challenge to see if they accept.

I am an infrequent World of Warcraft player. I usually just play with my son when we have some free time in the evenings. But because he plays a lot more than I get the chance, I’m always lagging behind in levels. So when someone told me about a service through a company called Gamepal that will have someone else play your character when you’re not playing, that sounded great. For a few bucks I could have them play my character and catch up to my son’s level.

I hired the company to take my level 27 rouge to level 40. A small jump by the looks of most of their orders. I paid $49 for this service through Paypal.

I checked my account the next day, and I was already at level 30. That’s much better than I could have done. But on the following day I got a frantic call from my cousin, the person who refered me to Gamepal. He said I should cancel the service ASAP because his WoW account was just banned. So, when I returned home, I checked my account and saw that I was still active at level 34. I logged onto Gamepal’s chat system and canceled my account. I also quickly changed my password so they could no longer log in.

The next day I went to log in to play with my son, and sure enough I got the following message:

You World of Warcraft account has been closed.

I checked my email and saw this discouraging information

Offense: Use of Third Party Automation Software

This account has been found to have employed third party software
designed to automate many aspects of the World of Warcraft game play
experience. Such software runs contrary to the essence of World of Warcraft
and provides an advantage over other players. In addition, use of this
software can lead to exploitation and destabilization of the World of
Warcraft server economy. As such, this account has been closed and will
not be reopened under any circumstances. The recurring subscription on
the account has been disabled to prevent further charges.

Please review the World of Warcraft Terms of Use at
http://www.worldofwarcraft.com/legal/termsofuse.html, which you
accepted when you installed World of Warcraft and established the account(s).
Section 2, Paragraph C details the limitations of game play
modifications and use of any third-party or “packet sniffing”‚software. In
addition, Section 3, Paragraph C, parts iii and iv restrict the use of any
hack, scripting or macroing software which obtains information from
World of Warcraft to gain a competitive advantage over other players.

Any disputes or questions concerning this account action can only be
addressed by the World of Warcraft Account Administration department. To
learn more about how Account Administration is able to assist you,
please visit us at http://www.blizzard.com/support/wowaa/.

Thank you in advance for your understanding in this matter and
respecting our position and all statutes within the World of Warcraft Terms of
Use.

Regards,

Narrm
Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com

This means that not only did I not move up a few levels, but the entire character that I have had for 18 months is gone.

So, what do you think Gamepal’s stance is on this? I’m sure you can guess, I’m just SOL. Now when I go to the chat, I’m blown off by being told, “You should have read our terms and conditions before signing up.”

But before I signed up, I logged on to their chat and asked them if there was any chance I could get in trouble from Blizzard for this. There response was just that it was going to be someone who is very good at leveling playing my character, and that it was not a violation. But as it ends up, the violation I’m actually being banned for is that their player was using some sort of automated software to play the game. Which I guess explains how they can level up so quickly.

I did some further digging and discovered this post on RipOffReport.com:
http://www.ripoffreport.com/reports/ripoff215985.htm

According to this gentleman, he purchased a ready made character account for $400, and less then a month later, the account was re-claimed by the owner. Once again Gamepal’s response to this was that he is SOL.

It seems Gamepal is good at taking money, they offer many ways to pay them through Google, Paypal, etc…, but not so good at following through on their promise to deliver the goods.

I have sent emails to them, which will obviously fall on deaf ears. So at this point all I can do is provide a cautionary tale to those who are considering using Gamepal. If you are considering making a purchase through them, be aware that everyone I have heard from, and seen from my research has been screwed by them. I cannot find any happy customers. And when they do take your money, Paypal really doesn’t offer my recourse in the situation. My advice, do not use the Gamepal service at all.
[tags]gamepal, wow, world of warcraft, banned[/tags]

Other Posts:

Rent a Ferrari in Newport Beach

Condo Rentals in Tamarindo

 
Read more stories in Complaints, Entertainment, Technology, Web
  • http://powerlevelingreviews.wordpress.com/ Chew

    Yeah that sucks! Looks like your character was reported for using a bot. Despite what gamepal.com say they do use bots to level their characters. I observed a character I had them level for me and sure enough they were using a bot.
    That in itself is ok but if they use the bot badly then thats what gets you noticed and reported by another player.
    Once blizzard investigate and confirm the use of the bot, you get banned.
    You also need to be careful how long you leave it before you log back in after gamepal have done their levelling. this may throw a flag up a blizzard HQ. One day they see an IP from China logged in (gamepal leveler) the next day they see an IP from US or EU logged in, it may just be enough to get their suspicion up.
    Anyway, I feel for you, especially since you lost other characters and gear you probably became attached to.

  • Plexus

    Yeah I feel for you mate, I just got my account banned because I got gamepal to level me a mage from 1 – 60, my account had a level 70 druid about 1k off buying epic mount, 60 priest and a few level 40 characters with about 100 days on the account that are now down the drain lol….. I guess it was stupid on my part not to have made another account and get the powerlevel then transfer the mage to my current account, then I wouldn’t have lost so much.

    Anyways gampal are poor powerlevelers and no discretion is used in their service. I noticed many faults, I logged on a fiends account to watch them level the mage, I did this roughly every 4 – 8 hours for a few days and did not see them log off the account once, the account was online for 6 days straight at one stage. I believe the character got to 42.5, sure enough the account gets banned. In gamepals terms of service it states the powerleveler will only be online for duration of 12 – 16 hours per day (to stop any suspicions by blizzard) not for 100 hours. How stupid can gamepal get I mean an account that’s been online for 6 days straight of course blizzard is going to monitor this, blizzard also stated in the email they sent me that an economy exploit and flagged ips were used. Apparently gamepal used a computer with a flagged ip, I’d say they got another account banned while farming gold/transferring gold on that particular ip then logged onto my account using the same ip, which then got my account flagged. So there were numerous reasons why the account got banned by gamepals poor powerleveling abilities.

    I put these complaints to gamepal in order to get an appropriate reimbursement since I lost my account with so many hours on it, thinking I had a chance on the grounds gamepal screwed up. And all they offer me is a refund of the remaining unattained levels. I think this is unacceptable and that gamepal have ripped me off due to the poor service they provided me with. I agree with the first post do not get gamepals services they are very unreliable, and even if its their screw up nothing will be done about it.

  • http://www.edshull.com Ed

    I have been hearing a few horror stories about Gamepal and their poor practices. It seems that not only do they not feel responsible for the lost account, but they won’t even refund you what you paid them. And how are we supposed to know what level they were when they got banned to get a pro-rated refund? I put in a dispute claim with Paypal, which I would think should go my way.

    I ended up just buying an account from someone on Craigslist for $300. I got a couple level 60′s to play with, so now I’m way ahead of my son! My cousin did the same, but his account got banned because he used the same email. Very silly of him.

    I think the best way to nail Gamepal is just being very public about the service. Let people know what happened. Write a blog posting, create forum topics, etc… I am now ranked #5 for the term Gamepal. I’m going to make sure the first page is filled with info about their crappy service.

  • Plexus

    fraud@gamepal.com
    smity@gamepal.com

    here are some email address i found on the Better Business Bureaus website that relate to other people being ripped off, you might want to have a crack at them for what its worth.

  • http://GAMEPAL barry

    i also had used the power leveling service and guess wat my account got banned forever i had 8 toons on it some low and some higher i was gettn a toon leveled to 60 i play this account for 18 months and now every thing that i worked so hard for is gone how stupid of me to get the service i feel for every one that has used gamepals service cause it royally suks and they dont care wat happens as long as the receive money they all goo my advice to anyone thinking of useing any type of service from gamepal is FORGET ABOUT IT THEY WILL LOSE YOUR ACCOUNT FOR YOU.

  • ulaar

    Gamepal totally Sucks- Not only did they get my account banned (fortunately only for 72 hours instead of permanantly) but they:
    1) Took about 100G from my main character,
    2)sent or sold off about 200G in enchanting supplies I had on a low level alt on the same account AND
    3)took 500G from another alt on the same account on a different server.

    When starting the service they clearly stated that noone would log on to my other characters….yeah right.

    One of the ‘selling points’ of the service is that it is done by US folks…the p/l’ers that I had conversations with could barely speak english or understand me.

    I wish I would have done a search on the company before paying them almost $200 to powerlevel a character.

    For those of you who are investigating PL services, look elsewhere than Gamepal…THEY SUCK AND WILL RIP YOU OFF!

  • SliverB

    I do not think any of the power leveling services out there actually has USp/l’ers, because they can not pay a US worker 200 USD for 12 days of work.

    I used gamepal before and I noticed they use bot so I cancel my order and try Littlepeon2004 to level up my characters because they are very honest folks. They do admit that their game masters are from Vietnam. I have no problem communicate with their game masters in game and they can understand me well enough. I am very happy with them so far although their price is little higher than other services.

    I am not suggesting you to “use littlepeon2004″ but before using a service, search about them.

    Also, cheap price means they are using bot or using Asia IP which easily causes your account got banned.

  • Santa

    If they are a big company they can route the connection through a U.S. IP

  • SliverB

    Santa, you are right, but i think GamePal acts like a middle man, they subcontract their orders to many different Chinese services. So who knows which company actually does route the connection through U.S IP. Random luck i guess :-) .

  • Lucas

    I have an account with 2 level 70′s and one level 55. Total gold from all characters is about 3000g.

    I created a new character so my brother could play with me. He did not have the time to level his character, so I suggested he have it done through Gamepal.

    So he does. About 3 days in and his character is level 31. I log in that night only to find that my main (70 paladin) has about 700g missing.

    I log into my other 70 (mage) and see that there is about 400g missing.

    They didn’t take anything from my level 55 Rogue.

    I log into my brothers account thinking that they might have used the gold to max him out with weapons and armor.

    My brothers character is now level 46 and the money is empty.

    So I e-mail them, and get a reply that I need to speak to a live agent.

    So I log in and speak to one of their live agents. I explain that my brothers character was empty, and two of my characters were missing a total of 1100g. The person I talked to told me that they get complaints like this every day from people who just want to get gold from them and there was nothing they were going to do about it.

    BEWARE! IF YOU HAVE ALTS, TRANSFER YOUR MONEY AND ALL YOUR GEAR TO A FRIEND BEFORE YOU LET THEM INTO YOUR ACCOUNT. THEY WILL CLEAN YOU DRY AND TELL YOU THAT YOU NEVER HAD ANY OF IT IN THE FIRST PLACE!

  • Seisem

    I’m happy to see my link to my reponses from ripoffreport here since I used to work for gamepal. All you have to do is open a chargeback on gamepal on paypal and they will lose the claim. As far as emailing them, forget it, they could CARE LESS. You might as well just get your money back and be done with them. They are the most fradulent company ever, hence why I quit. They are just a middleman for chinese/philipino companies. Hope to see more people spread the word about this fradulant company! Email me if you need help=)

  • Not a Hater

    I’ve used Gamepal on multiple occasions and have never had a problem with it or had any interactions with anyone who had the trouble with English that these other people are talking about. Were we using the same website? I’ve never had any character or account banned and my deliveries have always been really fast. I have nothing to complain about and find it hard to believe that my purchasing experiences could be so anomalous.

    I actually asked Gamepal about it the other day through their help stuff when I was buying gold, and they said the negative reviews were probably competing sites saying bad things about their service, which is fairly common in the industry. That’s kinda sad. I mean, yeah they could have just been trying to assuage my concerns, but it does make sense.

    My philosophy has always been to look at the sites and read impartial reviews and talk to people myself. And ignore the sites that spam in-game. It’s worker for me so far and I see no reason to change now.

  • http://www.edshull.com Ed

    Not a Hater – Just keep using their service and see if you don’t end up banned like everyone else here. I personally know at least three people who have been banned using Gamepal, not counting the people that have posed comments here.

  • Al

    Not A Hater – may be a Gamepal employee rather than an actual consumer.

    I purchased an account to use for guild function as really were desparate for a particular character. I followed all the instructions provided by Gamepal to ensure the account would be protected. 1 day after purchasing the account was taken back by orignal owner/hacker/Gamepal – you choose.

    As anyone who has played the game is aware – to use password recovery requires a set of answers that were used to set up account. So I highly doubt it was a hacker who managed to get change the password not once but twice.

    I had the account for 1 day before it was taken and I notified CRS/Recover/Accounts as instructed. I could even see the account being played using my main account. Hackers don’t join guilds as it requires interaction. The account was played by the owner over the course of 2-3 days in which it was completely stripped by the time it came back to me.

    When I notified Gamepal again I never heard a response from them other than to be patient.

    It has been a month now with no satisfaction. I have started a credit card fraud transaction with American Express and have been advised to notify the http://www.bbbenc.org and file a complaint. If you didn’t know – Gamepal has filed for bankruptcy before and moved its headquarters to NC where it is currently operating.

  • Dogan Bilge

    I recently purchased warcraft powerlvl’ing from http://www.gameleveling.com and yesterday my account got banned because of the same reasons, use of third party automation software. When I confronted them, they said they didn’t use any bots (not a big suprise) and they don’t pay my money back. So I urge everyone to avoid that website as well if you are purchasing powerlvl’ing.

  • stevie

    no biggie guys,. if your account got banned, just dispute through paypal. they have no chance but giving your money back, and i’ve gotten every single cent back from them. one more lesson, Dont use powerleveling service, cuz blizzard they know what’s going on out there, and if they see anything suspicious, they will just ban your account for good.

  • Seisem

    They are a joke. I don’t know anybody who could seriously recommend Gamepal without being an actual employee. Gamepal could care less if your account gets stolen or hacked or banned, they only see $$, thats why they hire poor philipions and chinese to do everything to maximize profits. Just open a dispute on paypal and charge them back. If they get a ridiculous amount of chargebacks after a while, paypal will shut their account down.

  • http://wowmine.com Osskir

    Ive never use Gamepal but ive used Wowmine i got 30-40 nothing happend. so i got to 48. then i got more power leveling from 48-60. i had my account for a about 8 days easter moring this account has been closed for the use of third party softwear so i got on the chat with Wowmine and they gave me instrutions to get it back and they said 90% of the people get there accounts back so i emailed bliz with what they said nothing same thing i kept emailing them and they gave me more info still never got it back i got on the chat again and i told them what i did whitch is what i said and they just boot me off lol.

  • http://gamepal.com Johny

    Can you sue someone if you purchase an account and they take it back? I mean if someone sells an account to gamepal and then take it back couldent paypal just sue them for fraud or something? The only reason why they might not be able to is because technicially it says in the eulo or agreement for blizzard or soe that you can buy/sell accounts because they are there property. But at the same time these sites do not get shut down.

  • http://n/a Roger

    If you purchase an account from paypal and the original owner reclaims it could you sue them for fraud for taking it back?…the owner I mean.? The reason I ask is that blizzard/soe says its there property so I’m not sure if you could sue someone for something that is not yours in the first place to sell.

    I ran into this post when researching about gamepal and thank you all for your posts, I have definately decided against making the purchase. $400 dollars they are asking for account and thats alot to throw away if it does get taken back especially if there is no recourse.

  • margelatu

    hy …. dont buy powerleveling from POWERLEVELVIP.COM … i got my account banned for using third party softwear … and never recieve my money back ….even if i ask gold for them ! if somebody knows a fair company for powerleveling …pls tell me !

  • Shaz

    Im trying to find somewhere to sell my WOW account, i was actually looking at doing it through Gamepal, but after reading this site, im not sure it is a good idea! Can anyone recommend somewhere that wont rip me off or the people that might buy the account??

  • http://www.gamepal.com Kelly Trewhella

    I have purchased about 10 accounts from gamepal.com without any problems. You guys know the risk of doing powerleveling, it’s your own fault if you order. Blizzard clearly says DONT ORDER POWERLEVELING. The safest way is just to buy an account off their website because they will give you the secret word and email addresses if you ask so nobody can take your account back. Very interesting posts thougn, but gamepal has been fair to me.

    - KT

  • Cody

    that sucks, I used gamepal once for gold didn’t have any problems. I’ve been using The Unknown Gamer.comthere support isn’t always available but they are definitely american and honest got a 1-60 no problems, i’d definitely recommend em.

    Cody

  • Pikey

    Ouch. So I am not alone. I understand there is a certain amount of risk involved in these’s services. Gamepal.com has consistantly become worse. 3 times now I have recieved messages from them with other people’s account information by “accident.” Therefore I understand they sub-out all there PL services, also notice that their PL LiveHelp is never active, only currency. One of my accounts got banned because the PL’r sent Gold that he made from world drops on my account to his “Bank” on my server, when his bank got deleted so did my “associated account” because Blizz traced all his transactions. So it appears that they can charge so little for PL’s because they use your character to make gold for them, which they sell right back to you.

  • Seisem

    Kelly T:

    Come on. Gamepal NEVER gives you the secret question answer. Even if they did, it is WORTHLESS to you as you can not access the email to recover the password. You are a liar. Gamepal does nothing but cheat people out of their money and could care less if the account got stolen back. Their company won’t last too much longer as they are on the decline.

    Anyways, you can not sue over this matter. The best advice is to not purchase accounts as you have the risk of somebody stealing them back. As far as powerleveling goes, most sites are trustworthy, but most will get you banned these days.

  • http://www.edshull.com Ed

    I’ll weigh in here with my own personal experience. After Gamepal lost my account, I went on to Craigslist and found quite a few people selling their accounts for prices that ranged from reasonable to insane. I ended up purchasing an account with a couple high levels. The guy I bought it from was pretty cool and helped me through the process. Make sure to get the password and everything from the person you purchase from.

    I don’t see how a third party service will make the transaction of purchasing an account any more secure than being well informed and doing it yourself through Craigslist. And with all the bad experiences people have shared here about Gamepal, there would be zero reason to trust them to look out for your interests.

  • http://www.spymmo.com spymmo

    We started a site to start comparing and reviewing virtual good vendors…this should be the most complete site yet for such a service. compare prices and vendor reviews here:

    http://www.spymmo.com

  • http://gamepalsucks.com Seisem

    They still owe some of their Major Account suppliers a ton of money. They even screwed over a bunch of their chinese gold suppliers. They only care about themselves.

  • Brian

    To those that say do a claim against gamepal via paypal and you will get your money back, you are wrong. I can provide you will all the emails, conversations as well as screen shots where I purchased a 60 mage, 60 druid account over a year ago. They tried giving me a single hunter account and not what I bought. So I emailed and called them saying the confirmation was a hunter not a mage and druid and the lady said “Fu** it, you wont get nothing now” hung up, and would not return calls.

    I disputed the charge with paypal, on the next to last day before I would have gotten an automatic reversal, the responded to the claim, “Virtual goods” and paypal sided with them. I ended up having to do a charge back on my visa which ended up closing my paypal account when I did this. I did alot of digging around, got there addy to the owner, but was afraid to go there as I might end up in prison for choking the hell out of the girl and the guy.

    These people are nothing but crooks and robbers and If I happen to take a trip back home from Florida to Michagin, I will make a stop over and say hi to them with a few of my air force buddies.

  • Seisem

    Brian:
    You need to open the dispute within 45 days of the purchase to have any chance at winning. The best bet is to not do business with them. Oh and…They are not in Michigan, they are in Raleigh, North Carolina. I can tell you how to get there if you would like to pay them a friendly visit =) 3209 Gresham Lake Road Raleigh, NC 27615. Just use mapquest. Enjoy =)

  • http://Gamepal.com Anonymous

    So here we go. I will start off first by stating the truth. I, like Seisem, used to work for Gamepal. I live in the city of Raleigh, NC where Gamepal.com HQ is at. I had been employed with Gamepal for 8 months. There are many things that have been said in these posts that are true, and there have been many things that are not true. First off I will start with the things that are true. When I had first started working at Gamepal, yes we did use asian powerlevelers, and yes we also used other asian companies for our gold supply when we did not have enough stock of our own. How they worked was like this, and this is how any other business works. A customer would come to our website, place the order for $20, and we would hold that order in our computers and then pretty much place our own order with our own money on an asian farming website for $10. Bam, instant $10 profit. When you add up the amount of orders that we had coming in per week, you are looking at tens of thousands of dollars in profit. It is also true that when Gamepal had used asian powerlevelers that the levelers were stripping the accounts. Not even a month after i had worked there, Gamepal quit using the asian levelers because of how they were ripping off the customers to better their own gold farming sites. The next step that gamepal took to fix that problem was to use a bot program that farms, quests, repairs its own armor, does corpse runs when it dies, and has its own response to whispers that it would receive ingame preventing suspicion of a bot program being used. An example of this is if somebody were to ask it for help on a quest, it would automatically reply with a whisper stating that it was too busy , or if it got invites to a guild it would say something like “no thanks”. The thing is that when i was employed at gamepal, I actually worked with Seisem. The thing that doesn’t make sense to me is that he is trying to start something to get Gamepal shutdown, when he was actually one of the employees that was fired for stripping accounts of customers that had sent unhappy emails about their leveling order. Another funny thing to me is that another reason that he was fired is because he was actually the only employee that I worked with in the entire time i was employed there that told customers in chat that there was nothing that could be done about their account being banned, and that they were “SOL” and that the customer has to read our Terms of Agreement on the website before the order is even confirmed.Seisem however was not an “all bad” employee, in fact he was the best employee that we had at the office for our fraud department. Yes that is correct and you read it right, Gamepal.com actually has a fraud department that will do everything and anything in their power to get stolen or banned accounts back for customers on the gamepal.com website. If there was no way that gamepal could get the account back for the customer, then there was always a setup for a refund for the customer. Stolen accounts were not a problem at all. Gamepal has its own set of lawyers and attorneys, and they will take legal action to the highest step possible when an account has been stolen from a customer, or even if the account is stolen back off of the website. Gamepal quit using asian levelers one month after i had worked there, and they had stopped outsourcing orders to other asian sites about 5 months after i had started working there. How they got their gold stock instead of using the asian sites is the same way that they started doing powerleveling. They started using the same bot program for farming gold that they used for leveling characters, except this bot program has no need to accept quests for xp because the characters used for the farming were all lvl 60 characters, and that was the lvl cap for WoW at that time. Now that the lvl cap is 70, and that gamepal has lvl 70 characters on all servers that are in the outlands, they are making more gold than ever thought possible. Anybody who has farmed in outlands knows how much more gold you can make there than you can in Azeroth. In fact if you go to gamepal.com you will see a message on the main page that states that they are having a sale and that the reason they are having the sale is because they are overstocked on all servers.I recently quit working at gamepal not because i didn’t like what they were doing there, I quit working at gamepal because i wanted to go back to school full-time and would have no way to work even part time for gamepal during the week or weekend. I plan going back and working with gamepal when i am done with school until i can find a job that fits my Gaming and Graphic design major. I know that alot has been written here, and I hope that many will take the time to read this. I will be checking posts and replies to my reply on a daily basis, so if you have any specific questions about how things were run when i worked there then please feel free to go ahead and ask!!

  • Tom

    I used a Powerlevelling company a little while ago, I think it was mmoinn.com, I am also trying out another one called http://www.superwowgold.com I’ll let you know how it goes with them.

  • http://www.edshull.com Ed

    Just a quick note here; I am getting about 60 – 70 hits per days from Google on terms like “Gamepal review” and “Gamepal ban”. This makes me think that either they are ripping a lot of people off everyday, or we are heading off a lot of business to them from people who are smart enough to do a quick search in Google about them. I hope it’s the later.

  • http://maccpchelp.co.uk Greg

    Just had a conversation with someone on at Gamepal Powerleveling who I believe to be called Tim (I think he’s the only one in the department). This may answer some of your questions about the company… personally I won’t be investing in powerleveling again (from any company, not just Gamepal) but he seems to give some decent answers anyway.

    Notably he outright claims that they do actually reroute their connections through US IP addresses.

    [Gamepal Powerleveling Department] Hello, my name is Gamepal Powerleveling Department, how may I help you?
    [Greg] hi again
    [Gamepal Powerleveling Department] Hello again.
    [Greg] Apologies I got disconnected… you should really get rid of these boldchat people
    [Gamepal Powerleveling Department] BoldChat people?
    [Greg] the chat system
    [Gamepal Powerleveling Department] Ah.
    [Gamepal Powerleveling Department] We are currently looking into revising our LiveChat program.
    [Gamepal Powerleveling Department] We have had a few strange errors with it.
    [Gamepal Powerleveling Department] As I was saying before, we do not use bots.
    [Greg] i’ll say.
    [Gamepal Powerleveling Department] Blizzard has a wide variety of emails they send to any person suspected of purchasing power leveling.
    [Greg] Right
    [Gamepal Powerleveling Department] We believe the emails they send are worded to scare our customers off from purchasing power leveling services.
    [Greg] but why do you not route your connections through the USA to avoid this
    [Greg] other companies are doing it
    [Gamepal Powerleveling Department] Blizzard has a wide variety of reasons to suspect power leveling.
    [Gamepal Powerleveling Department] Multiple IP’s accessing the same account, change in playing habits/times, and suspicious increase in activity are all things we believe Blizzard bans due to.
    [Greg] it’s worth doing anyway, right? they’ll just look at your chinese IP and immedaitely know. you make it very easy for them. getting people banned because you can’t be bothered taking a simple safety precaution, after taking their money, seems extremely harsh to me. Would you not agree
    [Gamepal Powerleveling Department] I do not know why you believe we have Chinese IP addresses, nor why you do not believe we take every precaution available to prevent bannings.
    [Greg] Well it’s clearly obvious because there is no chance you’ll get such cheap labour in the USA.
    [Greg] and your powerlevelers are clearly foreign, let’s not pretend here
    [Greg] Do you not feel that it’s much fairer to pay people back if they get banned as a result of your services? How would you feel if you paid $150 for a service and got promptly banned afterwards? It just seems very unfair business practise.
    [Gamepal Powerleveling Department] It is our practice to refund our power leveling customers for services unrendered.
    [Greg] That’s nothing to do with getting banned though, right?
    [Gamepal Powerleveling Department] That is all services unrendered.
    [Gamepal Powerleveling Department] If a customer is uncooperative, we reserve the right to refuse a refund, but so long as we can verify all the information we need to to process a refund, we will offer it.
    [Greg] So let me get this completely clear
    [Greg] if someone took a 1-60 service from you, service is completed, they play for 72 hours and then get banned. They send all their info over and they’ll get a complete refund correct?
    [Gamepal Powerleveling Department] I’m afraid we would not be able to offer a refund if the account has been returned to the customer.
    [Greg] But we both know Blizzard will only ban you once a different IP logs back on, which will be after the account gets returned
    [Greg] obviously
    [Gamepal Powerleveling Department] It is extremely rare for Blizzard to ban after a customer has received his account.
    [Gamepal Powerleveling Department] Unfortunately, if the customer has regained possession of the account, there is no way of knowing if Blizzard banned the account due to the action of our power levelers, or any other action.
    [Greg] I suppose that is true
    [Greg] however I do think you guys should look into rerouting your connections
    [Gamepal Powerleveling Department] As I said before, I do not understand why you’re under the impression we do not. We take every precaution possible to protect our customers’ accounts.
    [Greg] OK then – do you?
    [Gamepal Powerleveling Department] Yes.
    [Gamepal Powerleveling Department] Is there anything else I can help you with today, sir?
    [Greg] Nope that is all I wanted to know. I have learned enough to know that future powerleveling on more valuable accounts would definitely be unwise :)
    [Greg] but thanks for your help
    [Greg] By the way I assume you will be covering this chat more frequently..
    [Greg] its’ been deserted for 4 days
    [Gamepal Powerleveling Department] As I said before, we are experiencing some major difficulties with our BoldChat service.
    [Gamepal Powerleveling Department] Also, we generally recommend using a bare account on a game card for power leveling.
    [Gamepal Powerleveling Department] This means if it gets banned, you lost relatively little.

  • Game Sells Dupes

    Gamepal only cares about money and how to get money fast. I sold them around 30000 DUPED WOW gold for only around $200 and guess what?

    They did not pay me.

  • D3vil

    I also got my account banned recently…but i actually dont mind the chars being gone…its the fact that i prob cat use their names again…the server where all my friends are on is almost full…and the names i used wil prob be gone…so now i needa use crappy names like odifji (you know what i mean :) … o and btw…my account got banned after trying to powerlevel a char through gamepal…hmmm i wonder y that happend…

  • Kairi

    Hi,

    ¿Has anyone here have used DLNS Gaming Inc? i will like to know if they are trustworthy

    Please let me know

    Sincerely,

    Kairi

  • darksky

    anyways i do work for gamepal and theres a few people who are forgin who work for them
    all plvlers get 70 percent of plvl cost gamepal gets 30 percent
    and currency is handled by another department
    also the reason everyone was getting ripped off is the person in charge of power lvling was corrupt and ended up getting fired for doing all said things

  • manastorm

    So glad i seen this before I ordered gold..I have had to no shows on my gold from 2 places already & cancelled order..I think ill just play & make my own gold this isnt worth it.

  • Mike

    i sold 1000g to them last week, and i didnt get pay..

  • Andrew

    I was going to write a diatribe on my horror show experience with Gamepal, but it’s all been said before on this blog.

    However I would like to add these comments.

    1.) Thanks for putting out the word Ed!
    2.) Paypal will NOT refund your money for powerleveling.
    3.) “Notahater” is a plant or the owner of GamePal.
    4.) I just checked GamePal’s site & they no longer offer the power-leveling service.
    5.) If they do offer it again in the future, RUN FAST & RUN HARD in the other direction.
    6.) Don’t waste your time with the BBB.

    -For the Horde!

  • http://www.dlnsgaming.com Denis Lange

    Greetings,
    I can totaly understand the frustrations of the people here. Most companies out there are for-profit organisations, with the end of the line being profit, and only profit. I wont pretend I aint here for profit, because I am here for profit. But I prefer to make my profit by having SATISFIED customers. The reallity is, if you are happy with the service, you will talk about it. And THATS the best and cheapest publicity ever. Permits me to grow steadily that way.

    Feel free to check out my site, as well as do a background check before ordering (I highly advise this for any business you wish to deal with online). The truth is simple for PL’ing. There is bans and suspensions. A good company takes precautions so it doesnt happen very often (And trust me, I have lots), and if it does, offers a no-hassle refund on the parts not completed. The bad ones… Well you guys have been talking about whats been going on thats wrong :-)

    Sincerely,
    Denis Lange
    DLNS Gaming Inc.
    http://www.dlnsgaming.com
    1-866-770-DLNS (3567)

  • Melissa

    DO NOT sell gold or items to Gamepal, I gave them 1000g and they claim that Blizzard took the gold or that the character got banned and now im left without my gold and without my money. :(

  • Andrew

    Denis Lange wrote:
    “A good company takes precautions so it doesnt happen very often (And trust me, I have lots), and if it does, offers a no-hassle refund on the parts not completed. The bad ones… Well you guys have been talking about whats been going on thats wrong.”

    What good does a “partial refund of parts not completed” do for someone who has their account banned?
    You should offer a TOTAL refund if you are so sloppy as to be detected.

    I could charge $200 to level a toon to level 60 by using a Bot. The character will probably get to at least level 30 before he is detected and banned. I give you back half of your money and keep that other $100 for doing nothing more than having my computer run your toon around. And then I turn around and say “Don’t blame me, blame Blizzard!”

    If a powerlevling company gets an account banned, they should give a full refund PLUS the cost to purchase a new account.

    My beef with GamePal was that at time of purchase they were advertising that the had leveled THOUSANDS of accounts and NONE of them had ever been banned. It was a blatent lie, and after I filed a grievance with the Federal Trade Commision for false advertisment, they changed their website.

  • Kristi

    Hi everyone, :)

    I just wanted to touch base here because I’ve read some of the comments and would like to comment.

    First off, let me say that I’ve been a powerleveler for Gamepal.com myself for a few years. If you’ve had a coh/v, swg, or GW order completed by Gamepal.com, it was probably done by my people. Believe me when I say that I know as well as anyone that the PLing department has had it’s problems.

    However, I am happy to say that the Gamepal PLing department is under new management… Mine.

    I’d like to address a few of the posts and concerns here… First off, no PLer that works for us uses bots. That is expressely forbidden. WoWGlider is easily detectable and any leveler that is caught using the bot is fired. While that is little consolation to the person who’s account was suspended or banned, we do work diligently to make sure that our levelers are doing what ANY player does when they play the account during leveling, eg run quests, sell at the AH, gear up, etc.

    Secondly, I’d like to address the opinion that, if an account is banned that Gamepal (or ANY company that does leveling) should issue a complete refund and, according to some here, even compensate the client for a NEW account… Let me start by saying that there isn’t a player out there who doesn’t KNOW that PLing is against the ToS. Put simply, there’s risk anytime someone gets PLing and the risk is known in advance. Clients are, in essence, conspiring with Gamepal to break the ToS, this is not news… While risk can be reduced by the use of proxies, not using bots third party software or bots and such measures, there is NO guarentee. That is, unfortunately, the facts of life in the powerleveling business. If a client’s account is suspended, the powerlevel is stopped and a partial refund is issued immediately for the unfinished portion of the job. Since I’ve taken over PLing (admittedly only a month or so) there hasn’t been a single client whose account is ‘perma-banned’ although we’ve had 72-hour suspensions.

    Reading over the chat log that Greg posted, I can say this for sure… A client logging into their account during a powerlevel increases the chances of a ban or suspension by about 500%. NOT logging into an account is spelled out pretty clearly in the Gamepal agreement for that very reason.

    As a general suggestion to ALL players who get a powerlevel, as Tim mentioned in the chat log, we HIGHLY recommend getting a second account if you are looking to get a long-term powerlevel. That a) allows you to use your main account while the PL is in progress so the temptation to play is lessened and b) so if there’s account suspension or, even worse, a ban, the loss is only in the secondary account, not your main account.

    Anyways, as I said, I realize that the Gamepal powerleveling department hasn’t been run in what I would consider a superior manner and I am working towards fixing that. We are on the live chat for support ‘about’ 21-22 hours a day now so we are fairly easy to get ahold of if there are any problems or concerns a client might have. I would invite anyone to give us a try if they are looking for powerleveling services in WoW or any of the major games out there.

    Thanks for reading my long post and, sorry, I know I get wordy at times. :)

    Kristi
    Gamepal.com Powerleveling Department

  • http://www.edshull.com Ed

    Krisit, I have to say that you seem quite nice, but that you are lying.

    First, I didn’t receive any refund when my account was banned. So it’s clearly not your policy to refund anyone’s money unless they push hard.

    Second, since so many people here are claiming that witnessed the use of bots, why not just be honest and say that it’s your policy to not use bots, but you can’t control your PLers.

    And I really have to wonder about the logic of saying that your service has a good chance of getting someone banned, recomending they have a second account because they WILL be banned, and then tell everyone to give you a try.

  • Kristi

    Well I can say that the levelers we have NOW do not use bots. I do not know when you used the service previously . As I mentioned, I’ve been in control of powerleveling for a month. If your service was before that, I can’t speak for your refund, nor the use of bots. It’s my policy to issue immediate refunds upon the suspension of a client account during the PLing process.

    And I don’t believe I ever said ‘you have a good chance of being banned’. As a matter of fact, I said since I took over we haven’t had a SINGLE ban but only suspensions so *I* must question your reading comprehension skills honestly. What I did say, since there seems some clarity needed, is that if you want to minimize your risk a) don’t log in to your account during the PLing process and b) use a second account that you can transfer your completed toon off of so that your MAIN account stays safe.

    At any rate, I only came here to clarify a few things and let people know that the PLing department is under new management, not to have my words twisted and misconstrued and called a liar by someone who, unless I’m mistaken, is the author of this blog. Everything I said in my post is 100% true. You can either believe me or not believe, the choice, as always, is the readers but regardless I will not be frequenting this board any longer. I am, however, fairly easy to get ahold of via our LiveChat button on the site (post-1amEST) if someone has any legitimate questions or concerns that they’d like me to address. If I’m not manning the Live Chat, the person who is can get ahold of me easily enough.

    Good luck and good hunting to everyone,

    Kristi
    Gamepal.com Powerleveling Department

  • http://www.edshull.com Ed

    I’m sure you’ll understand if those of use who have been screwed over by your employer don’t buy your BS. If you have only been there a month, maybe you should see how things go before touting your strong ethics.

  • http://www.oneblogtoomany.com/2007/08/18/the-gamepal-challenge/ The Gamepal Challenge at One Blog Too Many – Ed Shull’s Blog

    [...] My documented experience with Gamepal is oddly the second most popular post on my blog. For those who don’t know, I hired Gamepal to “power level” my World of Warcraft character. I just didn’t have the time to keep up with the game and wanted to play with my son more. But instead of having my character bumped up a few levels, my account was banned. I had this account for nearly 2 years, so that really sucked. [...]

  • Melissa

    I still have not been paid for gold I sold to Gamepal on 8/10/2007. That was 9 days ago. I filed a suit with the BBB (Better Business Bureau of Eastern North Carloina) and to my suprise I found out that Gamepal has an unsatisfactory record with them currently. What a joke, I cant belive they are able to get away with the scamming people. It is imperative that people know what kind of business this is and to STAY AWAY from Gamepal.

  • Seisem

    Ed,

    Kristi is full of crap. They are using the same old tactics they always use. They use bots, they use poor chinese or philipinos from other countries, it never ends. You won’t get your refund, nobody does, the cycle never ends.

  • http://www.oneblogtoomany.com/2007/04/01/gamepal-gets-accounts-banned/ Levi

    My bro just got my account banned for buying gold an exploints and Im pretty sure when some one sees a 70 druids in all greens one day with a normal mount then the next day see the same person with full BoE epics and rare items with a epic flyer, I think that would my some player wonder.

  • Azure

    Hi there,

    Seisem, you used to work for GamePal.com. That means you loose all creditability, and you didn’t quit, you were fired.

    A few things here.

    If you are getting a power level, which is CLEARLY against the ToS of the game for you are getting the work done, it is indeed with full knowledge that this can get your account suspended/banned. It’s the risk you choose to take.

    As to how things are run on a power leveling site.

    Providing that your account was not perma-banned due to you having received an previous suspension, any company that provides this service should be issuing a full refund for a perma-banned account. A SUSPENDED account is another matter. It just means you don’t get access to the account for 72 hours. Which means you get the benefit of the levels achieved by the leveler once the suspension is over and you should only get a refund for the unfinished levels of the service you purchased. That sounds pretty fair.

    As to accounts that are taken back by the initial seller, GamePal goes after that initial seller with every legal means at their disposal. Agreed, their response time on emails sucks. It doesn’t mean they aren’t working on the problem or don’t care.

    Here are a few simple rules to help prevent your account from being suspended/banned during a power level:

    1. Don’t be stupid, make a secondary account. Don’t go get a power level done on your main account if it’s got lots of nifty things and high level characters. If you have the money to spend on a power level, then you should be able to afford a secondary account. Make sure it’s got the same LAST name, but not the same first. Make sure that it’s paid for with a time card and not your credit card.

    2. DON’T log into the account from 24 hours BEFORE you place a power leveling order until 24 hours AFTER the service is completed. This includes the WorldofWarcraft.com website portion of the account. If you do this it increases your chances of being suspended/banned by about 500%.

    3. If you can log onto a friend’s account, or another of YOUR accounts to monitor the service, if you see a bot being used, immediately contact your power leveler and cancel the service. BOTS BAD.

    4. Another don’t be an idiot. Make sure that you change the password of your account often. Also make sure that you change the password right before the power level and AFTER the power level. This maintains the security of your account.

    No matter how many precautions that are taken or how much care is used, there is ALWAYS a chance of at minimum a suspension, at worst a perma-ban. ANY company that tells you that they don’t use Asian power levelers is lying. The fact of the matter is that the Asian’s have botted and lowered prices all around SO MUCH that getting the work done by people actually IN the USA is nearly impossible. I mean think about, are YOU going to take 70% of 150 for at MINIMUM 20 days of 12 hour days worth of work? I’m sure as heck not, my time is worth more than that. I’m sure you will notice that prices are raising. Once they reach reasonable levels, there WILL be more American’s willing to take on the power leveling, but in the meantime, realize that you pay for a service that is against the rules and you take risks. You can’t get mad because with a service who says to you “this is a risk, here is why” and you choose to do it and bang, the unthinkable happens and you loose years of time/love/energy invested in your account. That’s just not logical.

    For those that say “oh, she works for GamePal, ignore her words.” Um, no, I don’t. I work for another power leveling company. The above listed information is simply common knowledge in power leveling circles. Seisem got caught with his hand in the cookie jar and word got around, nobody will rehire him. This is why GamePal is the focus of HIS angst.

    For those that got messed over by GamePal? I would suggest that you email accounts@gamepal.com and state your case. I know for a fact (because I’ve been in touch with one of the owners) that they will be happy to investigate and work to resolve the issue. I also happen to know that the power levelers that worked for GamePal that did bots on a regular basis were fired when the new manager took over. How do I know that? I asked.

    I also know that pretty much EVERY one of the larger power leveling companies out there ALSO have some unhappy customers. Why? Because they are HUGE. Unlike my little company who’s small numbers allow me to keep my customers happy. If out of the, what, 200 customers a day that hit that website, about 5 a day have issues with their order, then think about it. That’s still a very small overall percentage.

    That’s MY 2 cents worth.

  • http://Anon Anon

    Employee Information If You Wish To Do Pay Back On These Employees

    Brady Williams
    ***-***-****
    Lives in Raleigh, NC

    You can visit his house at
    *** ***brook Road
    Raleigh, NC ******

  • http://www.edshull.com Ed

    For those who don’t know, I decided to offer Gamepal a chance to redeem themselves in public. I put together a little challenge for them to level up from 1 – 70 without getting banned. Their response was a big NO!. They did offer to do it if I was to pull down this post. But obviously since they didn’t really treat me very well, and haven’t treated most of you well, I’m not going to do that.

    If you think about the fact that they had a chance to show us all how we’re all wrong by successfully leveling up a character, you can only come to one conclusion; Gamepal cannot level up without being banned. I fairly certain that if they could, they would here.

    I should also mention that they did Paypal me $50 so that they could say they offered me a refund. But obviously they still got my account banned, and they have treated other people on this thread with a lot of disrespect.

    I would love to hear what you all think about the fact they didn’t follow up on the challenge.

  • bane

    I have a character that was pl’d by gamepal (1-60) warlock had it for a month or so now and have obviously since leveled it to 70 etc and am currently playing happily without any problems whatsoever infact it had decent rep for all pre tbc factions (which suggests questing rather than grinding) perhaps i was the lucky one

    however i have had problems with another of my characters with a different power leveling company (thsale) i paid for a character to be leveled from 60-70(priest) whilst it was being leveled i obvioulsy used my lock top go watch the character that was being leveled and found it was being botted i took up this with thsale and asked them why they say they don’t use bots but are infact using them they obviously denied that they did

    so i cancelled the service and changed my pw only to find that 2hr’s after i had changed the pw my account got suspended for 72 hrs

    i had already paid gamepal to continue the leveling so contacted them and told them my dilema they were happy to refund me the money for the service i had paid for (must say they obvioulsy hadn’t started at this point)

    so my experience with gamepal is a positive one (didnt read tis site beforehand so probably wouldn’t have used them due to the risk perceived ) but i believe if you use a pl service you do run the risk of getting your account suspended/banned and have decided from now on any characters that i will own will be leveled myself to limit the risk of losing my account

  • Shaz

    From what i have read on gamepal, they dont seem to have a very good reputation! I decided on selling my WOW account, checked out gamepal who did however offer a good price for my account, but i decided to sell to accounts.net who offered what i was expecting to get for my account and they seem to have a good reputation and not seem dodgey. The end result for me was i successfully sold my account for a good price to accounts.net who paid me through paypal and i got cash to my account within 2 days!!! highly recommend them if you are selling accounts.

  • Pally

    I also made the fatal error of using gamepal. I had a lvl 60 character that had the full t2 gear and all the works and decided that at lvl 68, I didn’t have time to level it to 70 because of work and other commitments. Halfway through lvl 69, the account was banned.

    But after enough hounding, I actually got my order refunded and then some and a new wow cd key and a burning crusade cd key (which didn’t work). But only was the refund in credit with their website. I got my 5000g for my flying mount and was very happy until that account got hijacked.

    Just don’t do it. It isn’t worth the risk and I regret throwing away a fantastic character just because I wanted to be 70 along with my guild.

  • http://www.netresults.com/2007/08/29/protecting-your-brand-in-search-engines/ Protecting Your Brand in Search Engines – NetResults

    [...] But this company that supposedly are the experts failed miserably and in the end got my account banned from the game all together. You can see a more detailed review of Gamepal here. The best part is that they kept my money. Since they wouldn’t be reasonable, I decided to put my thoughts on my blog. And before too long, the company noticed. I rank on the first page for their name. I have heard from the company several times, and of course they have asked me to take the post down. Because just like Select Comfort lost my business because of the page mentioned above, Gamepal is losing business everyday because of my post. Their decision to take $50 from me has no doubt cost them thousands. [...]

  • Frank Simmons

    Actually ACCOUNTS.NET had ALL of their accounts banned not too long ago. So be careful when using them. They use one single IP address so Blizzard simply bans that IP address in a mass banning. They almost went out of business b/c of it.

  • eva

    i am a chinese who got many powerleveling orders in the before.i wanna tell u why ur accounr was easy to banned when gamepal leveling,gamepal dont have any powerleveling wokrers,they just send all the powerleveling orders to us and some other company like us.in the begining(about 1.5years ago)all the account was leveling good,and dont have any account to be banned,but some months later,some orders we cant got payment,gamepal told us that these order’s client just ask refund,we ask them why the client ask refund,they said dont know,they told us we wont got the payment about these refund order,some days later,like these refund order become more and more,so we dont wanna go on do their order,then they told us dont do that,they told us that we can use client farm gold or use bot,so that if one order was refund,we will got the gold we farm by bot,blizzard dont agree farm gold,so that ur account will be easy to banned.about 4 months ago ,we stoped got order from gamepal,because they owe us more than $20000 USD,as a middle company ,they always dont like pay the powerleveling payment.
    now we become another site’s partner ,just a little account was banned,like these banned account,we always leveling a new character for free,and we use the US IP is this new site give us ,all of these US IP is free.the new site pay us enough payment,so we will do our best for them.all the thing i said is real,i dont wanna tell u whats the new site’s UL now we got orders from,i just tell u,gamepal is not good.

  • Unknown

    Im am an ex-power leveler gamepal have a company in the philippines
    and all power leveler is a good gamer.
    But one time they said to us that they will remove some other player because of some technical issue, but when i see what is the problem the problem is not in the employee but it is in the company management they hired a hacker to make a (bot) or an automated software. Please dont trust anybody even me.

    But if you need help in lvling i could hel you lvl in some way.
    I could not power leveling anymore because i dont have any computer in my house and i am in a stable job already.

  • Tony

    I used to work at Gamepal when they still had an office in the Philippines. Gamepal owners Eric Smith and AJ Robey runs a website that SCAMS it’s customers. When you submit an account to gamepal that you want to sell, they would review the account and return it to you saying they are not interested with your account. And after a few days after returning your account, they will hack into your account and STEAL it! When you put in an order for powerleveling, they just use bots to level it and your account is also sent to china where the leveling is done. Since gamepal also scams the chinese levelers on their salaries, what the chinese levelers will do is steal the gold and other loot on the characters sell it. Also they use the accounts to farm for gold, this is when the account gets banned. Gamepal will NEVER refund your money even if they know it is their fault why the account got banned. What gamepal is doing to it’s customers is a cyber CRIME and should be reported to the proper authorities. They treat all their customer’s as SUCKERS, that is why they never answer emails that is sent to Eric Smith. Remember that gamepal will say all the nice things to you, but in the end, you will still end up as losers. Dealing with gamepal is the biggest mistake you will ever do in your life. They even short-change their own employee’s.

  • musampa

    blizzard ban my account for power leveling i keep emeiling i have any chance for take it back? ( sry 4 bad enghlish )

  • EX – Employee

    I actually did work for GamePal USA before and I can say most of the things on this thread are just completely made up. I’m not sure why people are actually slamming gamepal on the above statements and making up things but most of it’s not true. Tony never worked for gamepal, I never even heard of a Tony before.

    Power Leveling is done in the Philippines and in the US. Im under a NDA clause but nothing is sent to China as far as I know.

    Believe what you want, but Im the only one with an email that still works valerieg@gamepal.com. Email it, test it out, you will see I was a valid employee.

  • J E

    I have no idea why you people even use power leveling services or those websites, they are complete rip-offs. The cost of a power-leveled account is about the same as buying an okay account off of craigslist. I mean, on one hand you do have to worry about reposession… but with these services you typically have to worry about losing the account for a ban… so either way the later is most expensive even when lost.

    For the most part, people who are selling their accounts genuinely just want to get rid of them and at LEAST there is a small claim against the individual versus a corporation based outside of the US. I know right now I’m trying to get rid of my account, but eBay is full of a bunch of lame asses and I’m forced to resort to methods I’m not used to. That aside, I think people need to just buy pre-made accounts for several reasons. 1) It’s typically cheaper or about the same price. 2) Less of a worry for banning. 3) Doesn’t artificially increase the number of “subscribers” for this game. 4) Has a quicker learning curve for the higher level because the more gear, the less skill required to play the game.

  • http://www.gamepal.com Gaypal.cum

    Am a previous Gamepal employee Philippine based. And this one am gonna tell you. All client account scheduled for powerleveling are beiong handle by real gamers each gamer controls 3-4 accounts and uses a BOT (glider) this bot just kills all mob in a certein area it also drink and eats. What gamers do is just supervise the bots do there thing and Farm at the same time grind the level. At the end of the order all gold and other items that was gained thru leveling will be sold and the gold will be passed on to a Gold Manager toon. Gamepal abuses client order by not just asking money to there customer but also they use customers accounts to farm Gold. Philippines operation got shut down because its owner Eric Smith didn’t pay taxes and at the same time didn’t paid gamers salary. Hope this serves as a fair warning to gamers that wants to level fast in a dirty way. And just to add the reason why BLizzard ban most of Gamepals accounts is because of multiple IP users. From US based IP to Phil. bsed IP and then at weekends China based IP. Quick change in IP flags the account for multiple users and is prohibited on BLizzard user agreement. Thats one reason and also botting. I know this because i was a previous team leader for the said company.

  • Steven

    gamepal now owns gamewar. Gamewar is just a new brand so they can clean their rep. I wouldn’t shop at gamewar

  • Ardosa

    I know tony because he is my team leader here in the philippines “tony”
    was just a nickname. gamepal is slave driving company because they actually told us the good performance PL’s to handle 6 accounts on 2 computers that just too hard good thing it did’nt happen and by the time gamepal close my fellow workers just took some of its computer hardware i heard its seven 1 GB ram and 2 video cards how i wish i got a hold of one of them.

  • http://GAMEWAR.COM Margaret S.

    I want to know why ED SHULL did not post my comment yesterday…

    I am for GameWar NOT GamePal so never compare the two!

  • http://GAMEWAR.COM Margaret S.

    TO STEVEN:

    FOR YOUR INFORMATION

    GAMEWAR IS NOT OWNED BY GAMEPAL!

  • http://www.oneblogtoomany.com/2007/11/11/gamepal-threatens-to-sue-me/ Gamepal threatens to sue me at One Blog Too Many – Ed Shull’s Blog

    [...] I seem to be a lighting rod of litigation lately.  The latest stems from our friends at Gamepal who don’t like the fact that I have shared my experiences with their service. As some of you might recall, I used their service for a World of Warcraft account to level up a character for me.  While they had control of the account, it was banned.  It could have been because they used bots, or maybe some sort of foreign IP detection, or whatever.  But the end result was that I was banned. [...]

  • http://NONE Allison

    That is really sad for those PHILIPPINE EMPLOYEES who posted comments here… they got fired and what else can they do?

    Just start bashing the company who fired them…

    That is not a customer’s review…

    That is just ex-employees who tries to damage their ex-employer’s companies…

    and no wonder they are THIRD WORLD COUNTRY…

    NOBODY WOULD WANT A CUSTOMER SERVICE FROM THE PHILIPPINES IF THIS THE TYPE OF EMPLOYEES THAT EVERY COMPANY WILL HAVE…

    you just lowered your own country’s image even more…

    if you are not a customer and do not have a customer experience… don’t even try to post any comment!

  • http://www.edshull.com Ed

    Just for the record, I don’t agree with “Allison” here. I think she sounds like a racist ass.

  • http://www.oneblogtoomany.com/2007/11/11/is-gamewar-really-gamepal/ Is GameWar Really GamePal? at One Blog Too Many – Ed Shull’s Blog

    [...] A couple days ago we I got a comment here that Gamepal now owns Gamewar.com. I didn’t think much about it until “Margeret” posted a follow up comment directed at me denying the relationship. These comments came within a short time of me getting the Gamepal “cease and desist” email. I know Gamepal reads my blog, and I know the are pretty stupid, so I decided to investigate. [...]

  • http://NONE Allison

    I am NOT A RACIST…

    If I sound like one… It is MAINLY BECAUSE THE PHILIPPINOS BEHAVIOR that makes me a RACIST…

    I maybe too harsh to those people, but now I realized every employee who got fired do the same thing… Even us Americans can do the same thing to our own countrymen…

  • http://www.edshull.com Ed

    Okay, everyone please excuse Allison. She only sounds like a racist because of “those people”.

  • http://www.edshull.com Ed

    Just to let everyone know, there does appear to be some pretty strong evidence that Gamepal owns Gamewar. Check out my post here:
    http://www.oneblogtoomany.com/2007/11/11/is-gamewar-really-gamepal/

  • http://www.forsaken-farmers.com FSF

    Yes GamePal owns or is afflicated with gamewar.com

    It’s very simple to find who a company is linked with or if they are the same company. Just check their inventory!

    If they are selling the exact same accounts as another site they are the same company or linked. :)

    If you are looking for a legit company that sells MMO Game Services.

    You are welcome to check out my company

    http://www.forsaken-farmers.com

    You can also check out our reputation at:
    http://www.markeedragon.com/u/ubbthreads/showflat.php/Cat/0/Number/474061/an/0/page/0#474061

  • Manager Response

    Hello,

    I am one of the operations manager in the USA department customer service team. Sorry it took so long to get back with you as we do not actively view these reports.

    Thank you guys for your replies. I want you all to know that we do try our best to make sure you get what you ordered. If you do believe that you are owed something, you can always contact support to have the issue resolved. Sure it can take long as problems don’t instantly get resolved, but we do our best to make sure that the issue does get resolved. If you can’t get ahold of support, keep trying because we will fix every issue that comes before us. JUST REMEMBER, WE ARE A USA BASED BUSINESS, AND WE WILL ALWAYS MAKE SURE ALL ORDERS ARE RESOLVED ACCORDINGLY. BEFORE YOU POST, PLEASE CONTACT OUR SUPPORT BECAUSE IT’S BETTER TO RESOLVE THE ISSUE THERE THEN SPAM HERE AS WE CANT CONTACT YOU DIRECTLY ON THESE BOARDS.

  • Manager Response

    Look up those companies as well in google, they all have fraud reports as well. No company has perfect reputation but we do our best to make sure you do get what you ordered. If the customers who did post here are still having issues, please contact our email support instead of posting a few hours after your order was placed.

    We are the only company worldwide who can offer a 100% satisfaction guarantee for a reason, and we will continue to hold that policy down even with the harsh game developers that continue to hammer incident customers as seen above. 75% of the games we do are done in the US or Australia now, you can even check the IP logs if needed.

    We deeply apologize if we caused any frustration with your order as we try our best to help every customer. Mistakes can happen, and especially in this industry things can go wrong, but we will do everything in our power to make sure you get what you ordered.

    JUST REMEMBER TO EVERYONE, PROBLEMS ALWAYS HAPPEN, EVERY COMPANY HAS THEM, BUT TRY TO RESOLVE THEM WITH US AS POSTING IN FORUMS DOES NOT REWARD YOU WITH ANYTHING. IF YOU STILL THINK YOU ARE OWED, CONTACT US.

  • Manager Response

    Anyway ED, like I said, I don’t want to get in a battle with you here, and yes we sent this letter to you because we cannot stress enough how hard we have tried to convince you that what we did was not in our power. Think if we were a netresults customer, and we had one thing go wrong, and someone posted bad feedback, but you tried your best, sometimes things go wrong, and I hope you understand that at least we are trying to help, not blizzard.

    Please contact our email support if you have any additional questions, thank you

    - Support Team

  • http://www.edshull.com Ed

    Wow, so many comments from Gamepal today. What I find funny is that the same guy who says that Gamepal and Gamewar are not the same company is answering questions for both sites.

    I also think Gamepal needs to check the definition of the word Spam. Spam is not just comments you don’t like.

    And I love this part of the last comment, “we cannot stress enough how hard we have tried to convince you that what we did was not in our power”. What does it mean that what you did was not in your power?

    And I love how I’m supposed to feel bad for Gamepal now. When I originally asked for a refund after my account was banned I didn’t get a lot of empathy from them.

    And as far as being a NetResults client, I doubt Gamepal has the kind of resources to hire me.

    Just a reminder to anyone looking at this site, Gamepal got my account banned. They seem to have made a lot of other people unhappy as well.

  • Manager Response

    Ed,

    Yes that’s me. We do not own gamewar, it’s owned by an affiliate of ours, we admin it. Check belrion, thsale, markee and other websites, our brands are across 50% of the market, so when you buy from them, you buy from us.

    Ed, I am pretty sure we do have the resources to contract to you. Read up on how big RMT markets as

    Regardless, this isn’t to feel bad, and your blog is erroring out so we couldn’t post in one big message. Your refund was not sent is a failure on our old cs, as normally we gave refunds on the levels completed as we did not expect blizzard disabling around 5-10% of the accounts we leveled.

    By power comment, it means how could we prevent blizzard from disabling your account at that time. If you look at blizzard bbb score, they score a solid F because they are the ones disabling accounts. As I said, I believe I can undisable your account, but you have to seem interested in doing it.

    FYI Ed, my name is Blake, I am under Chris who spoke with you.

    - Support Team

  • http://Gamewar.com Victem of scam

    Sadly, I never have seen reports like this about gamewar.com/gamepal.com, I should have researched about a bit before buying a product.

    Anyway I purchased an account from gamewar.com, its the type of account that they create for you and power level it up, they put all the details in your name etc.

    I sent the payment using paypal and shorty receive a phone call from gamewar.com to verify my order, at this stage I think this must not be a scam because why would they go though the trouble to do this. Phone operator was friendly and helpful and said everything was confirmed. Paypal also phoned me to see if everything was ok to send them they money, I asked who they are sending it to and they said to gamepal.com… I let them do it because I didnt know this could possibly be a scam.

    Days went by and I was thinking about the progress of my order, I contact live help and they say they cant help in anyway with account details, they tell me to email the following account department gamewar@accounts.com, I wait days and no reply… I send another email and wait for 2 days I get a reply which states there is a “system” in the works. (been in the works for 18 days now maybe more)

    Its now been 18 days, the order I purchased said 15-30 days, I know I am being impatience posting this now but, I think I know for a fact its a scam. I got the option to name my character and they name it what you want, you need to choose three names for your toon. I have been searching for these names on armory and they don’t even exist yet.

    I will post back when they have had 30 days and tell you if anything has started. Mean time I advise you do not order from these websites -
    gamewar.com – oloot.com – gamepal.com

  • Rob

    Actually they did not score an F, they got a score of BB.

  • http://www.forsaken-farmers.com FSF

    -Gamepal-

    Over all I don’t think GamePal is a bad company but has a bad reputation for not paying managers that break thier contracts.

    Now the problem isn’t just with Gamepal but the industry as whole.

    1. The industry is not regulated
    2. It’s all done via the interent
    3. It’s all virtual goods
    4. LOTS of $$ can be made
    5. To easy to get into it!

    Now with those factors it’s a breading groud for scammers and fraud. I see new sites showing up and closing daily. Since it’s so easy for someone to open a new site and scam a bunch of people then disappear. (Rinse & Repeat)

    The sites you need to worry about are the ones that don’t have a history and require alot of research. I watched people run major scams from high volume forum sites. Then keep changing names, emails, etc… and do this for months before the forum admins catch on. Then when they do an investigation they find out the guys done 30 Scams and accounts via the forum.

    So the real scammers are not legit business but adults and kids trying to make a quick buck.

    ===

    Now every RMT company sells the same things and we all try (or atleast I hope so) to make it as safe as possible. Because there are only 2 things that make each company different.

    1. Quality of Customer Service and Services
    2. How low our catch rate is (suspension/closure rates)

    Since the virtual goods and services we sell breaks the Games Rules. We first need to make sure our customers know the risks and that what they are about to do can cause them to loose their account. Now after a customer has been educated it’s the companies responsiblity to make it as safe as possible.

    Now a company is only as good as the people that work for them. If they hire dishonest people that farm and sell gold while on your account. Then they will get your account closed on a much hire rate. But there are also companies that premote this type of behavior and they are even worst because they are willingly let their staff do this.

    GamePal as far as I know does not allow or premote this type of behavior and this is why they stopped using outsourced labor for their powerleveling. This is also why they have a bad reputation for not paying managers. Is because those managers caught breaking their rules were fired and I guess not paid.

    ====

    Now “Everyone” in the industry gets suspensions and closures. Even if a company takes every precaution and even uses US/EU gamers vs oversea’s you still get suspensions. When you are breaking the Video Game Companies rules and they find out they will take action.

    We all offer the same services but the only thing that seperates us is our Customer Serivce! When a customer has a problem with their order. The last thing they want is a customer support person giving them grief and not helping them resolve the issue.

    And if someone gets frustrated enough they will create a blog. ;)

  • Ryan

    Just wanted to say good for you Ed.

    I’m also having a similar problem where I placed an order, for an account, and have yet to receive anything. It’s been a week and I’ve sent multiple e-mails which are rarely responded to, and when they are it’s a ‘we will try to get you the information as soon as we can’. Seems odd that having to send account information is such a difficult and time consuming process.

    I’ve asked multiple times to either send the correct information or go ahead and refund me, which they have not done. If they plan to keep brushing me off I will be joining the online fight against this company. I think I have been patient enough and given them more than enough time to resolve such a simple issue. I am trying to give them a fair chance to resolve it, but they do not seem interested at all in providing timely and fair customer service. I guess their plan is to just keep the money.

    Well I’ll give it a few more days and then I’ll be submitting to BBB, Rip-Off Report, and starting my own blog. Hopefully they come to their senses and try to work things out.

    I shall keep you updated.

    Good luck,
    Ryan

  • Christopher

    I have been waiting 30 days for my Gamepal build a account. They wont give me information nor can i see the names of my character names i have chosen in the armory. I will have to agree there is something fishy about this company. I have sent a claim to Paypal.com to get my money back.

  • Manager Response

    MANAGER SUPPORT RESPONSE

    Ryan, what is your order number? Check your SPAM folder.

    Victum of a scam and or chris, we did not tell you to email gamewar@accounts.com, that isn’t even our email. Please let us know your order number as M4P orders are backed up a little bit and informed by email of this. So I am not sure how you were scammed.

    As I said above, we have never intentionally ripped anyone off, and half of these posts are fake or from fired employees.

    - Support Team

  • Ryan

    My order# is 112800. I have checked my spam, nothing there, and I have received responses from ‘Support’ in my inbox before, however no ‘account managers’ tried to resolve my issue. So far the only promising response I’ve had is:
    “Hi there,

    I have forwarded your request for a refund to the accounts managers.

    Regards,
    Kristi
    Accounts Team”

    I haven’t heard anything since. And I don’t know if I’m just being led on in trying to give me a sense of comfort, but it’s not working. I think a lot of people would be MUCH more comfortable with Gamepal if they actually to the time to give thorough and timely responses to customer complaints.

    Again, I am not looking to pick any fights with Gamepal, however, I will not be satisfied until I see the money back, at which point I’ll be more than happy to say ‘Looks like I was wrong about Gamepal’. However, at this rate I don’t know if I can actually say that.

    I’ll keep you guys updated to see if they actually try and make amends — and I will be totally honest about how the situation is dealt with, for better or worse.

  • http://Gamewar.com Mark

    I will also be posting on this topic and share with others how my order progress is going.

    I ordered a made4play account costing a price of $299, this was taking forever for them to start so they suggested to me that they will refund me with “on-site credit” and I can buy a pre-made account. I am happy with this, but it is now taking them forever to give me this on-site credit.

    If they do refund me with on-site credit I will be buying a pre-made account, I will post the progress of buying a pre-made account aswell.

    Mark.

  • http://Gamewar.com Mark

    Gamepal.com, oloot.com and gamewar.com, I would stay away from them. The service is really bad, they lead you on and nothing else… its been 20 days now since I placed my order and I have NOTHING. They offered to refund me with on-site credit and its now been 3 days and I don’t have it. I wasted $299, I am going to contact my credit card provider and request a chargeback for fraud. I hope it goes my way.

    DO NOT BUY ANYTHING FROM THEM.

  • Manager Response

    SUPPORT RESPONSE

    Ryan: Check your email. Please decide on what you’d like to do, thanks.

    Mark: We informed you twice that a delay would occur on your order. We have a policy once an order starts, we cannot FULLY cancel it, but give you a partial refund on what is done. We offered credit as well in exchange for a better PRE MADE account. Your account is being made as we speak still even after you cancelled it. Either way, you get a win win case, as a pre made account will exceed the M4P amount you ordered, or you get a partial refund on your order. Get back with us via email.

    - Support Team

  • http://Gamewar.com Mark

    Its strange that you say I can get a partial refund because you have started the order… I choice the server and the three names to call my toon when ordering. I know what my toon will be called and what server it will be on. Now there is armory where you can check up on characters on servers, I have been searching for the three names I used and they dont exist.

    I also gladly accepted that a pre-made account, but its been four days since I sent a email saying I would like to accept that pre-made account offer and I have not got a reply, you offered my “on-site credit” and I don’t have that either to buy a pre-made account.

    I placed my made4play order on the 4th of september, thats quite a while ago.

    I can take my money back anytime, I will contact my bank and report fraud, things should go my way. I do NOT want to do this would be much easier if I got service and what I ordered, I am also posting on this again because you seem to reply to this more than my emails. :)

    Mark

  • http://www.edshull.com Ed

    I love that my blog is helping (or least playing a small part) in getting people their money back.

    What’s amazing is that Gamewar/Gamepal knows this is being seen by hundreds of people, and they still don’t provide a prompt refund. They instead waste their time arguing here, threating to sue me, and just making themselves look worse.

    Thanks for sharing the experience with us Mark. I hope you get your money back.

  • Ryan

    So another update. They said I could get a refund, I just needed to reply to their mail stating that I did want to receive a refund rather than a credit + bonus. What bothers me is that I asked for a refund several times already and then they sent me that e-mail asking what I wanted to do, AFTER I posted here.

    Anyways, I sent another refund request yesterday and I was told it was forwarded again. Hopefully I get the refund shortly. I’ll let you guys know if they work it out.

    Cheers,
    Ryan

  • Mark

    Ryan they told me they will not fully refund me… maybe they will give you a refund because you are exposing them on this blog but I didnt want to waste anymore of my time with them. I contacted my bank and reported them for fraud. There is a now request open for a charge back and I will be getting a response from my bank shorty.

    I can attempt to prosecute them as well but I don’t know if I should.

    Mark.

  • Ryan

    Another update.

    I have yet to receive my refund. It’s been 3 days now since Gamepal said they would refund me in full. I’m going to give it until Friday, if I receive nothing I guess they plan to not refund my money. I’ll have to start submitting to the BBB, Rip-Off Report, and get Blogging. Unfortunate, but they really need to shape up.

  • http://www.rpgreseller.com klancy kennedy

    Don’t use companies with bad reputations or that don’t offer a full refund when an account is banned. My powerleveling studio always refunds except when a customer gets their own account banned by doing something stupid like logging into the game to bump us offline and check their leveling status instead of using the armory. (Bliz sees that and nails you.) Also… don’t use a company that will get you banned. The industry ban rate is really high, easily 20% . My ban rate is about 5%, one in twenty. I’m not doing anything magically different, I just give people what they deserve and don’t use bots or practices that result in bans. Bottom line, check their rep with a few google searches.

    The virtual trade and services industry is awash with problems just like yours. Your experience is not unusual because there’s thousands more with the same experience. They just didn’t have a blog to get the word out.

    I’m really impressed to find this blog and the follow ups because when I’m not making game news by leading the industry, I read it.

    Let’s make some news right now. Gamepal got you banned, argued, and refused to really handle the situation like a real business should do business. Especially with someone that has the ability to really share their experience with ohters.

    You pick your favorite class and server, I’ll give you a level 70. Compliments of rpgreseller.com -In exchange, you post one blog about your experience. If we screw up, say we screwed up. (I certainly won’t threaten you like gamepal did.) Just say what you feel. I want to show you and your readers that there are good companies in the virtual goods and services market. You just have to find them.

  • http://www.edshull.com Ed

    I struggled with the idea of posting Klancy’s comment here. One on hand I don’t want this to turn into a place for a lot of companies I can’t vouch for pitching their services. On the other hand Klancy has written what seems to be an earnest comment that talks a little about how he feels a company in his space should behave. And the fact that he admits that even he occasionally gets an account banned I think lends to his creditability. Let’s face it, it’s skirting the WoW system, and if you get caught you’re screwed. But obviously the company should at least refund you. Thanks for the comment Klancy.

  • Capn

    While a lot of online gaming sites are rather shady with questionable practices, here is the bottom line.

    You logged onto the account while it was being leveled. You flagged yourself as a person being power leveled. YOU got the account banned.

    If you buy a car and wreck it the next day, you don’t get your money back from the auto dealer. If you buy a car and it has engine problems the next day, you can get your money back. In this situation, you are the person who wrecked your car.

    So, as cute as it is to pretend that you are a crusading victim here with a just cause, the problem sat between your computer chair and your computer. It wasn’t bots. It wasn’t south Asian power levelers. It was you.

    Its a shame, too. For as many legit complaints there are about online companies, you have 5 times as many computer illiterate nincompoops who love to throw around buzz words to try to make up for their own failings.

    You make the interweb difficult for the rest of us, good sir.

  • http://www.edshull.com Ed

    So I guess Capn’s theory is that all of us who were banned did it to ourselves. I love the people who post about how stupid I must be. Just for your info Capn, I’m not sure I can be referred to as computer illiterate. And I really don’t think I got myself banned, nor do I think most of the other people posting here did it to themselves.

    I will admit to not being a WoW expert. If someone with more experience thinks they can better handle things with Gamepal, than they should do what they like. Just be aware that if you run into an issue where they screw up, they are not going to refund your money.

  • Mark

    Capn, what you say is true, if they are powerleveling your account and you log onto armory or log onto that account It will be banned. I knew this before ordering power leveling from http://www.gamepal.com. Thats why I ordered an account where they make your account in your name and email and then level it up. This reduces the risk on the ban during leveling greatly.

    I dont think you understand that currently when you order something from gamepal.com now they do nothing. They dont even make your account you ordered if you bought an account from there website they do not give you it. If you sell something to them they take it and do not pay you.

    I can see that this blog is about http://www.gamepal.com and I can have a say in the service provided because I was a victim. Unless you have ordered something from them I don’t think you can say much.

    Power level companys should (some do) tell you do not log onto your account or the forums while they are leveling it due to the switching in ip’s. Gamepal does not warn you about this and even if they did they dont do anything! You pay them they take your money then lead you on for a few days then ignore you… forcing you to charge back the money. I am sure they have a way around charge backs I will see if I get refunded and notify others if all goes well with the charge back :) .

  • Capn

    No, not everyone who gets banned did it to themselves. As I stated in my post, there are plenty of legitimate complaints against online companies. However, they get lost in the piles of foolish customers that mess up themselves and don’t have the cahones to man up to it. Unfortunately, WoW appears to be flooded with these types of people with its increasing popularity.

    On the other hand, there are also plenty of customers who get banned during the power leveling process, and they did nothing themselves that caused it. Pointless complaints by self-destructive customers (as documented by the author of this blog) only serve to make it more difficult to help legitimate problems.

    And I most certainly do not believe that GamePal handles everything as well as they should as a customer provider (I probably know more about this than the average customer).

    And as per GamePal not telling you NOT to log on to your own account, I found this tidbit in 2 minutes looking at their site:


    If you would like to see the level of your character, you can visit the Armory (http://armory.worldofwarcraft.com). The Armory will have the most current character
    information.

    For your own safety, we may change your password during the leveling process to prevent you from attempting to access the account. Please do not
    mistake this as us “hijacking” your account; access will be restored for you upon completion. We ask that you refrain from logging into the account
    to check on your character. This can only be detrimental to the leveling process because it can slow down our levelers, put your account at risk due
    to multiple IPs in a short period, and create account access struggles between you and the leveler.

    That was listed right below the little “I Agree” checkbox that you are *required* to check before moving to the next step. By clicking the box, you acknowledge that you have read the agreement.

  • Anonymous

    **I personally am in the process of proving that I never received what I paid for and opening a dispute, don’t turn around and burn me for propoganda or whatever.**
    Mark-
    It sounds like you’re having problems with GamePal’s new “Made4Play” system which is glitchy and slow as hell and totally separate from their PL department. If you go and ask the PL people about it, they point you straight to accounts. From what I understand, Accounts, Power Leveling, and Currency are all being run by totally different people and even have totally separate PayPal accounts, so having an issue with a custom account isn’t the same as having an issue with a power leveling order. It’s stupid as hell, just charge back the accounts morons and place a power leveling order, Kristi and her bunch are very nice. No, I’m not rooting for the company because as Capn stated, a lot of gaming sites are very shady and I personally despise what they’ve done to in-game economies, but at the very least as a consumer you should contact the company before placing your order to determine what the “lay of the land” is so you can make an informed purchase. Unfortunately, sometimes even that isn’t enough to be safe, though.

  • Mark

    Today I get a email from gamepal.com with a coupon code, worth $330. I am very happy that they did refund me.(they also added $30 to the refund) :) Altho I did contact the BBB and filed a complaint against them shortly after I done that I got a email from gamepal with the coupon code. Maybe gamepal.com is a not a bad company.

    I have now ordered a pre-made account with the coupon refund :) , I hope all goes well and I will keep you guys up to date on whats happening.

    All the best Mark.

  • http://www.edshull.com Ed

    Mark, that’s great news. Hopefully Ryan will be posting some good news as well.

    Of course the coupon code is not really a coupon until you get what you’re paying for, so I’ll be anxious to see Mark finally get what he’s owed. So if you’re reading this Gamepal, and I know you do, you may want to make sure Mark’s transaction goes smoothly.

  • Mark

    They sent me the user name and password, it works. :) There is a problem tho when I got the account it had no payment method on it or gamecard and was locked. When I try to add a payment method or gamecard it comes up with a webpage saying Challenged Payment. Maybe blizzard has locked this account or something I am unsure. I have sent a email to gamepal telling me what do I need to do. :)

  • Mark

    I am having a long string of problems with gamepal now. I am not happy that they have now sold me a frozen account that I cannot reactivate. They have sold me an account that I can log into, all characters are there aswell because I checked by going into the new Change Name option blizzard now has it gives a list off all chars on that account and they are all there. But the account is frozen and has no time on it. When I try to add time it does not allow me because blizzard blocks it. I have clicked on Add Gamecard and Add Subscription both bring up the same error and doesnt even give me the option to type a gamecard or visa in. I have emailed gamepal.com and I hope they will sort this all out.

    They really do need to fix there service and products.

    Mark

  • http://www.edshull.com Ed

    Wow, imagine the thought that goes into this on their end. Gamepal really does like parting with their money. They are true masters at trying to delay people. Keep fighting Mark, hopefully you’ll get things resolved.

  • Ryan

    Sorry; correction of a typo: “equivalent value, PLUS $10 for the trouble, so I could make my account purchase faster.”

    I hope that clarifies.

  • Ryan

    I’m unable to post an update here. Not sure why. But my problem isn’t over yet. I received a credit so far, but not a monetary refund.

  • Mark

    I emailed gamepal and told them that I received a frozen account, I got a reply saying they will forward it to the manager. Its been 24 hours now and I haven’t got a reply. I decided to go back to gamepal.com and search for the account I bought, and what a surprise the account I bought is back up for sale. When I bought the account it was taken down. They must sell you a frozen account take it down from the website for 24 hours and put it back up again for the next victim of the scam to buy it.

    I do have the details of the account such as the Login Name and all the names of the characters, I may email blizzard confessing to buying that account and telling them its being used by gamepal.com as a scam. They will investigate and prolly close the account for account sharing. :)

  • Ryan

    Okay so I’ll try updating, hopefully this post goes through.

    I was only able to get a credit from Gamepal, they seem to ignore any attempts to get a monetary refund. However, they did give me a bonus credit on top of my original purchase price. Now obviously I’d rather not do business with this company again, however, no point letting the credit waste away. So I tried buying a different account.

    Guess what? The account information was not correct, AGAIN. I bet you didn’t see that coming.

    Anyways, looks like this whole fiasco gets to start all over again.

    Also, I’d like to point out the ‘Managers’ have stopped replying to this blog. I wonder why?

    I’ll keep you guys updated,
    Ryan

  • Stephen

    Yeah, i bought a custom account from gamepal, supposely 14-28 days to level 1-60, on day 40 and only level 20, i went ahead and turned mine into dispute with paypal, cause i could feel the bull they were trying to feed me on a credit and getting an account off there website. First of all thats not what i paid for. The account is not in my control, does not have my name on it. So they could just freeze it and sell it again. And then they pretty much told me thats it you dont get your money back. So im willing to see what paypal has to say since i made it within there 45 day notice. What i find funny is how on there website it says “100% Satisfaction Guarantee Or Your Money Back” and they seem to not ever want to give you your money back even when they are in the wrong. by far. Here is the site address where they say the money back, http://www.gamepal.com/central/buildaccount . WARN ALL. DO NOT USE GAMEPAL LEARN FROM OUT EXPERIENCE.

  • Jason

    @Stephen

    If you used a credit card through Paypal, call the bank that issued your card, and reverse the charges. Tell them that the service you ordered was not as advertised. It’s also wise to file a complaint with the Better Business Bureau of Eastern North Carolina. That sometimes gets their attention.

  • Rob

    If you guys want a safe and secure powerlevel, then check out littlepeon2004. They are great they quest you to your desired level so you get that nice rep. I got mine PL and I was pretty much exalted and revered with all the main factions. This did not happen when I was using other PL providers and I would get banned from other providers. I highly recommend Littlepeon2004, I know how it feels to lose your account, I lost my 70NE hunter, whom I spent a lot of time on. Littlepeon2004 is the only site that I have been happy with and the only one whom I trust with my account. On top of that they are frikin fast levelers, 51-58 in l.5 days, no bots.

  • Ryan

    So another update.

    On my second attempt to get an account, due to inability of Gamepal to return my money and only refund a credit, they still have not provided me with either a refund or correct account information.

    I’m really mind boggled as to how these people actually run a company and get any business? The legitimacy of these people is entirely void.

    Selling illegal products is one thing, but pretending to sell illegal products and not even producing the items to their consumers is another.

    If I don’t receive anything soon I’m off to the BBB and Rip-off Report for sure. I tried to give them the benefit of the doubt, but hell, what other options do I have?

    I can’t believe that this company is still up and running, it really does boggle the mind!!

  • SC

    Capn,

    A lot of the PL companies hire chinese or Eastern Euros to do the PL and that’s a dead give away. Blizzard knows this, they’re not dumb. Maybe if these guys would stop using cheap labor people PLing wouldn’t get their ACC banned.

  • Mark

    This will be my final post on this blog because I have come to a conclusion about gamepal.

    I will review my order from start to finish, making it easier for the new people reading this blog.

    On the 4th of November 2007, I ordered a “Create Account (made4play)” from GAMEWAR, It cost $299. This type of order they should create an account for you, then make your toon, then level it up to 60. When its finished it should have blue armor and a epic mount. When ordering it you also get to pick three names to call your toon.

    I waited a week and I wanted a update, I spoke with live chat and they tell me that live chat cannot help with account or power leveling issues, please email accounts@gamepal.com. I emailed the accounts department, when I get a reply from them it always says something comforting like “Thanks Mark, I have forwarded this to an manager, Please wait until you get a reply”.

    I wait… another week no reply from the “manager”, I contact the accounts department again about it, and they say
    “Sorry for the delay
    Mark, I have set this issue to priority, you should get a response shortly”

    I wait another few days with no reply from the manager. At this stage
    I check armory for my toon names, strange I cannot find them when my order should almost be finished now.

    I get a reply from the accounts team after two weeks saying that “the “made4play” orders are delayed right now sorry for the delay” in that email they offered me “on-site” credit to buy a pre-made account.

    I emailed them saying I would like to take this offer, the next day I get a coupon code worth $330, I already had a pre-made account in mind to buy, I logon to gamepal and order a level 63 Rogue, I use my coupon and it works, I wait one day and get a email with the account information.

    Great now I have a good account, but now I try the login name and password it says I need to add time, I already knew what was wrong now, but I try anyway. I log into the account management on the blizzard website to add a payment method, I try adding a gamecard like they told me to and I cant! What a surprise. Blizzard have frozen the account until someone gives them the owners information. Which gamepal does not give, and they refuse to give. They basically sold me an account thats useless to me. I check back on the website and they have the 63 Rogue back up for sale for a higher price, I know for a fact they took it down when I bought it because I checked to see :D they put it back up 24 hours later for someone else to buy it.

    DO NOT USE GAMEPAL.COM, GAMEWAR.COM, OLOOT.COM

  • Mark

    Oh I forgot to add if you are a victim of gamepal.com or any other power leveling/accounts scam, dont let them get away with it, contact the BBB file a compliant then contact your bank/paypal and charge back the money!

  • Ryan

    I’d also recommend filing a Rip-off Report as well. They seem to reply there at least once in a while.

  • SUPPORT TEAM RESPONSE

    SUPPORT TEAM RESPONSE

    Hey guys, sorry for the wait on replies here.

    RYAN: It looks like you ordered a LOTRO account recently. Please let us know if you have any issues with your order.

    MARK: I need your order number. We can resolve this with you, just I don’t see any emails from a Mark that still need to be sent.

    SC: We don’t use asian levelers, that is the issue. Forsaken-Farmers can back us up on that.

    Littlepeon2004: Your company is based in china, I doubt advertising your site will help your sales, so why would you post?

    Stephen: We informed you of the delay on Build An Account. We had to triple the size of our computers, but if your issue is still not resolved, let us have your order number so we can assist you.

  • Ryan

    Hey Support Team,

    I’m sorry, but when I read your response to me I literally laughed out loud (lol’d). I’ve sent I think roughly 5 e-mails asking for the correct LOTRO account information, or a refund, to be sent over, and it’s gone ignored. You sent the account information over once, it was incorrect, I then sent requests for the correct info or a refund, and I got a response on Wednesday:

    “Hello,

    Thank you for your email. We appreciate your business.

    We just got this account no more then 2 days ago. I will contact the original owner and have this fixed immediately, sorry for the wait.

    Let us know if you have any additional questions, thank you.

    Best Regards,

    Blake R.
    Accounts Team
    GamePal Inc.
    http://www.gamepal.com

    I’m not sure about your definition of immediately, but several days after is NOT immediately. I have sent repeated e-mails since then.

    If you want the order # again, since I guess my e-mails get auto-deleted or ignored, it’s 113449.

    I already sent an e-mail to you guys stating I’m posting with BBB/Rip-off Report etc. if I have not received either the correct account information or a refund by Sunday night.

    Cheers,
    Ryan

  • SUPPORT TEAM RESPONSE

    SUPPORT TEAM RESPONSE

    Ryan: Your order was sent on December 8, we had to reset the password to the account and LOTRO did not get back with us until Friday evening on the issue. I forwarded the email again.

  • http://www.forsaken-farmers.com FSF

    Ed,

    Go over to my site: http://www.ForSaken-Farmers.com and you’ll see my email address under contact us. Shoot me over an email sometimes and I’ll be glag to chat with you over the phone. :)

    But since someone brought up their “Made 4 Sale” accounts and custom “Made 4 Sale” accounts. Who do you think created that service? Not GamePal!

    Go to my site and you’ll see who really created this service. Gamepal came to us because of our 100% Guaranteed and most secure accounts on the market. He wanted us to do all of his “Made 4 Sale” accounts because we where the origianl creates of the service.

    We also started the whole “Custom – Made for Sale” accounts and it was huge! So big in fact we sold out all slots within the first week and keep it listed on our site till we where 3 months back logged with a waiting list. We’ve since pulled our “Custom – Made for Sale” accounts because we can’t meet demand and have to wait till all back orders are compelted.

    Well since we refused to work with Eric (GamePal) they now are trying to duplicate our service but it seems like everyone else they can’t. :)

    Accounts.net tried and fell on their face from closures and suspension but our system has less then a 1% chance of suspension or closure and this is why we offer “Free Remakes” till it’s completed.

    But keep up the good bloging and I hope you don’t turn on us. ;)

  • Doug Steiner

    NM, I was typing the wrong name in armory that is why it was going very slow, it wasn’t the right character.

  • nobody

    guys dont use gamepal..they are a bunch of scammers…i got my account suspended from them aswell. NEVER LISTEN TO A WORD THEY SAY!!!

    yes they use bots. yes they steal your money…

    GO TO HELL Gamepal

  • SUPPORT TEAM RESPONSE

    SUPPORT TEAM RESPONSE

    Nobody: Are you even a customer? What is your order number if you are a customer?

    Forsaken-Farmers, Lets breakdown your message to customers

    1. You say you have a 1% suspension rate. However, on the link below that YOU posted, you say you have a 5% ban rate. So what is it, 1% or 5%?
    http://www.buysellmmo.com/viewtopic.php?t=24569&sid=810fc72a0fd329930d121f79ffee5e82 . It’s amazing because you use what we stopped using at the time Ed ordered.

    2. Actually, IGE launched it first, and we did it for them.

    3. 100% guarantee. If you have a 5% ban rate, you have a 95% guarantee, not 100%. What does your 100% guarantee mean when it’s 95%? Anybody can do an order over again.

    4. Such a high demand from a site that has an alexa ranking of 1,000,000.

    5. So you offer free remakes. If you have less then a 1% suspension rate, why do you need to promote such a policy if it’s so rare? No accounts.net did not shut down M4P because of suspensions, you are just making that up.

    6. Why would we work with a company that has bannings? There is a difference from working, and talking business. GamePal talks to everyone, even Ed Shull.

    Just keep in mind, we did offer to unban Ed’s account. We also did give him a refund. All customers actually we can unban accounts now as long as they don’t have past issues. We offer a 100% ban free guarantee now because on accounts only right now, because leveling cannot be offered at 100% guarantee because of potential past issues period. If you read above, the clear issue here is we fix issues, you do not.

    Stop posting ads forsaken, do it the way everyone else does.

  • Bradley

    my original reply seems not to have posted so ill repost a shorter version…long story short… gamepal rips every one off and they tried to rip me off and in return i screwed them, i just took back accounts that ive sold them (more than 2 gamepal i used a different email account :) ) and im going to take back the conj/necro account that i just sold them. oh and as for the guy that said gamepal has attorneys that prosecute…good luck… those accounts are the virtual property of SOE and gamepal cant buy or sell them. therefor you have no legal limb to stand on… thanks for screwing me gamepal you can go to hell even if you did produce the account that i tried buying from you you wouldnt get your other accounts back, and id still take my conj/necro account back…oh and kristy is a worthless bitch… and the rest of the gamepal people are about as useless as a one legged man in an ass kicking contest. so thanks for the free money that you sent me for my eq2 accounts that i just took right back because you HAD to screw me…yeah…and to think all you had to do was give me my conj/necro account back or produce my wow account that i ordered … nope instead you loose it all gamepal…way to do business ….losers…

  • Mark

    Posted on blog before about gamepal experience, but I want to let people know that there are infact good power leveling company’s that offer great service.

    http://www.ForSaken-Farmers.com

    I have ordered a power leveling order 1-60 from them, all is going smooth. There service is really fast. Trust me, I have been checking if they use bots, they dont. They level it all by hand and do quests, I checked on armory and they even done a few instances because of the items.

    I recommend you do not use anything else than http://www.ForSaken-Farmers.com.

    Ed I hope you dont think I am advertising or anything, I only want to let people know of good companys and not scams. :)

    Thanks Mark.

  • http://www.forsaken-farmers.com FSF

    LOL… An affliate of Gamepals “Gamewar” now is using my companies name to advertise with. Gamewar > ForsakenFarmers I guess you’ve got to get your clicks where you can.

    To clean things up:

    Are we talking PowerLeveling or Accounts?

    If it’s accounts we sell 100% Secure Accounts and we are the safest out there IMO. We guarntee 0 Recalls and clean accounts and actually have 0 Recalls! Unlike everyone else with recalls & stolen accounts.

    Plus all of our accounts are leveled by US & EU gamers NO Chinese or oversea’s. This is why we have the safest accounts and why Eric wants us to work for him.

    Powerleveling is a different beast totally different divson then Accounts and different staff!

    Our powerleveling is marjority out of China and yes suspensions happen. OMG no way a company saying they get suspensions! It’s even posted on our site and right now there is about 20% Suspension rate with our “Speed” orders. Which are played 12-20 Hours a day till the order is completed.

    The funny thing is you make it seem like we hide the fact but if you would read our site. You’ll see on our powerleveling package page we have it listed in “Green” :)

    Our 0% Risk pacakges (Currently Sold Out) are done by our US/EU Gamers and has about a 1% risk of suspension/closure and we take all of the risk by offering free remakes and suppling the accounts it’s created on and also the accounts if it’s remade. So you pay just 1 time for it and guaranteed an account that you ordered.

    If that’s the 1% you are talking about go back to college and learn to read the whole story vs skimming. You might learn something.

    Honestly Gamepal could become a great company if you would just fix a few things.

    Ed Shull thx again for the blogg. :)

  • http://www.forsaken-farmers.com FSF

    Oh BTW:

    Such a high demand from a site that has an alexa ranking of 1,000,000.

    Here is the Alexa Link:
    http://www.alexa.com/data/details/traffic_details/forsaken-farmers.com

    1 Week AVG: 449,500
    3 Month: 627,681

    Not sure where you got 1,000,000

    Not bad I would say for a company that’s been in business as short as we have been.

    But Honestly how much traffic does a site need? If you have a good product and service and customers become faithful long term customers. How much daily traffic do you really need?

    Now say if a site has a really bad reputation and their turn over rate is high. Say 1 order and customers rarely return. Then you would need alot of traffic full of new customers that have never heard of the company and it’s reputation.

    Oh BTW: http://www.alexa.com/data/details/traffic_details/gamepal.com

    Yesterday: 49,347
    1 Week: 54,144
    3 Month: 86,142

    WoW look at those high #’s you guys must have alot of traffic.

  • Ryder

    Aye, same problem, I used Gamepal for over 2 years with no problem until recently, I ordered a made4play account and they ripped me off 300 dollars and one gold order! Well all I can say is they suck now as they dont respond or even try to communicate to you! My suggestion as a 2 year former customer of their’s stay away from http://www.gamepal.com unless u want to be ripped off!

  • Chance

    I recently had gamepal level a toon on a second account for me, the process was going well as far as I could tell. It was not being botted. I know this because I could watch the toon progress on armory, and it was earning reputation with all the major factions and had quite a bit of quest/instance gear equipped.

    Unfortunately, in the mid 40′s the account was suspended for association with accounts intended to exploit the wow economy. Whatever that means.

    Gamepal issued me a refund for the un-completed levels, without me having to ask for it. And once the 72 hr suspension was finished I had new character over halfway to 70 to mess around with. Not ideal by any means, but better than doing those first 40 levels myself I suppose.

    I guess this post should be filed under the ‘partial satisfaction’ category. Yeah, I got caught… but I got a refund and no perma-ban. Im not sure how I got busted, since they were not botting. I am assuming the IP being used was flagged.

    I’m trying again, hoping it was just bad luck. Their customer service has been pretty friendly about things, and my initial experience wasn’t bad enough to sour me on the powerlevelling thing.

  • Ryder

    Well, I had good service at first also during the first 2 years I was with them, but lately they have taken my money and supplied me with nothing, on this matter I am speaking of a Made4Play account, I have tried getting them to reply but nothing, so if u get good service, Excellent! But you also take a huge risk with them nowadays as them really seem not to care like they used 2! Well if you use them just be warned, they may end up just ripping you off and leaving you fuming, but if they deleivey to you, at least you got the few times they do good service which isnt much anymore!

  • Bradley

    yeah, same here, M4P account that was never given to me… never could get them to respond… batards… and i dont mean the french bread

  • Mark

    Gamepal may have got better over the past few days, because they give me another refund and I bought another account taking the chance. There was no problems at all this time! Bought the account and an hour or so later I get the account information. ALL WORKS FINE!… I have happy now maybe they have improved but still its up to you to use them or not.

  • Jordon

    Hello,
    I know everyone and their mothers have posted an “i bought service X and got hosed” BUT i think my story is a little different.

    Im in Iraq, no time to play so i had an order to level a hunter from 1-70 with http://www.wow-power-leveling.com/ . Everything was good for the first couple of days. My guy got to level 21 or so. I logged on once just to the character selection pane to have a look see. Im doing constant armory/warcrafter.net searches on my guy to see his progress as i am super anxious to see the progress. Next day i get an e-mail from and obviously foreign person (whom i’d had prior correspondance with) saying they cant get into my account because my password doesnt work. I have received NO e-mail anything from Blizzard saying im banned or anything at all. Right now, all i know is that i cant log in and i cant for the life of me remember my friggen secret password question answer. I think im screwed here.
    I also am retarded and am now doing my proper research AFTER the problem occurs. Has anyone dealt with http://www.wow-power-leveling.com/ or know where i can find something else on these guys? I have done a fair amount of research into this but have come up with nothing but your wonderful blog post. Good Luck on #1 gamepal search!

  • Bradley

    congrats on moving up on the google search…you went from 3 to 2

  • Stephen

    Paypal does not refund on non-tangible so basically im at the mercy of gamepal. Considering I am at level 32 and have not been logged on in 2-3 weeks. And it is day 65 that was supposed to be 14-28 days. I’m really not sure what is going to happen and probably assume gamepal took my money. I would be happy getting the account turned over to me at level 32 and refund me the difference. Emailed them this morning about it for a shot in the dark. Hoping they will do something right, but I guess time will tell. My assumption is that I will be ignored. Not to happy with paypal as well seeming the allow gamepal that only sells non-tangible things to use paypal service well knowingly that they cannot protect the buyer in any way. But from what I am seeing its less about customer service and more about taking money. Being a business owner it is real sad to see it come to this with other companies.

  • David

    I’m a bit confused. I’ve been playing FFXI since the day it came out in America and I still don’t understand the whole account thing. If I buy an account, is that a whole seperate account from mine? Would I need to make more than one payment? And what about the mail account that I have with Playonline? Does that mean I’ll get another mail account with the new account I bought. And I’m very confused on how someone can steal an account back unless you don’t chane you Playonline password? As you can see I’m very very confused about the whole account thing. I was actually going to go through gamepal and I know from the start if I didn’t just sit here for about an hour reading these posts, I would’ve been ripped off. But please someone explain to me the whole account thing.

    What about the registration codes for my account, does that mean I have to get new ones with the account I’m buying? This is giving me a headache. lmao

    Also what sites do you recommend for buying FFXI accounts, I noticed most people here are on WOW?

    Thanks for the help.

    Last question. AM I able to switch the character from the account I bought to another account?

    I understand the whole banning thing too, I’m not scared of that. I have a safe account that I can always go back to.

  • http://www.forsaken-farmers.com FSF

    David,

    In World of Warcraft, the Original Creator of the account can simply call Blizzard and have all of the information reset.

    From my understanding this can be done with nearly every game out there as the Original Owner (creator) has all of the information for the account to do this.

    This is why Buying an account from someone and not taking the correct security perceedures can lead you do having the account stolen back.

    Accounts.net, Gamepal/Gamewar, etc… that buy accounts and do not take the steps to secure the accounts and mearly resell them. Have many accounts recalled and stolen back and that’s why their refund policies are mearly exchange programs.

    I personally don’t play FFXI, so I can’t tell you how to secure the account or even if you can. But in WoW, you need to transfer the toon on to a new account that you created. To make sure it can’t be stolen back.

  • http://gamepal.com Luna

    Gamepal has taken my money and not delievered. I purchased a level 70 WOW account on Sunday. also got verified by Kristie on the same day stating that I should get my information with a 3 day period. Guess what! it’s been 6 days nows. Live chat does is song and dance by copy pasting responses and the only advice they give is to email the famous account email. After 1 email a day for a total of 3 days, all I get is a cut paste reply stating that an account manager will be working on my order and response as soon as they can. They must have some slow managers. I guess it must take longer than 6 days to deliver an account purchase that suppose to take 5min.(Thats want listed in their FAQ). BTW: live chat is a joke. All they can tell you is the same information already in their FAQ’s. Nothing else.

  • http://www.forsaken-farmers.com FSF

    Luna,

    I’m sorry to hear that. :( What type of toon are you looking for? Maybe I can find one for you.

  • http://www.forsaken-farmers.com FSF

    You are now Ranked 2 & 3 with your blog on Google with Gamepal. Man you are moving up in this world.

  • http://gamepal.com Luna

    FSF,

    I still have nothing to show for my money. Account manager has not done a thing yet. This is day 9 now. I have sent about 6 emails now.

  • Fayleth

    Wow! I feel for each and every one of you guys that’s been screwed. And I’m posting because I wanted to personally thank each and every one of you that’s shared your experience!

    I had been thinking about getting a made4play for FFXI from gamepal… However, after waiting for almost a week and not getting anything more then a useless automated response from gamepal, I decided to do some digging and found this post.

    I find it ridiculous that they do not have time to answer some very basic questions via email that should only take like two minutes at the most to answer!

    Thanks again, you guys have at the least saved one person from gamepal hell. To those of you still trying to get your order, credit, money back, or whatever… I wish you luck!!

  • http://www.forsaken-farmers.com FSF

    Luna,

    Since it’s now been 9 Days and nothing. This is what you do…

    Call your Credit Card company or Bank and tell them that you ordered something online and the company is refusing to cancel and refund your money. They have never delivered what you ordered and that you’ve now been googling them and find out that they have a history of doing this to other companies.

    Your Credit Card company and/or Bank will return your money back to you.

  • http://FSF Theberzerker

    FSF > Gamepal

    pretty obvious

    fsf keep up ur good work

  • Bradley

    yeah so gamepal now says under the order tracking that my order was canceled and i was refunded my money. NEVER got a penny back, they stole my money and now wont answer emails and threatened to ban me from live chat if i return

  • Bradley

    after 2 months of fighting i finally got them to return my eq2 account! :) TODAY WAS A GOOD DAY INDEED!

  • Ian

    Yes i purchased an eve online account from gamepal.I went there becouse my friend had told me that he had purchased gold and accounts from them so i took his word for it i normaly look into somthing before I do somthing but this time i didnt. Man i wish i had this time. They wasted no time calling me to get my money then it took a day to get my account info then to my surprise the info dont work. so i email them they tell me they will reset the password or give me a new account.Yet four days later all I get is an email that they have forwarded it to the accounts manager for the second time.They wasted no time getting my money yet it seems they dont care when they give you somthing that doesnt work after i post this im going to ripoff report im not letting them take advantage of me.There promise 24hrs or less I wander if they have even read that there self.

  • Ian

    Ok this is day six and nothing has changed except they refuse to respond to my emails now.I realy think there needs to be something done about this company.If anyone has anything in the works on getting this company shutdown please let me know.Oh and have done some research if enough people complain to paypal they will do an investigation into the company dont do it over the web contact them over the phone.
    If anyone else has any other info that can help me get my cash back or get what i had payed for please let me know. All i wanted from this company is what i payed for nothing more.Now i have no eve online account or money to show for it

  • http://gamepal.com Alex

    I ordered alvl 70 account and these blogs are scaring me alot. Its supposed to come by today at the latest. Is gamepal really a scam or did some people get things.

  • http://www.edshull.com Ed

    Alex – I think the general thinking here is that you take a significant risk when dealing with Gamepal. Hopefully you get what you paid for.

  • http://gamepal.com Alex

    yes hopefully. I havent seen anyone post here that actually got it.

  • Denver

    I personally have not had any problems with the company. I think the company just has issues with timely responses right now. I have the same issues myself when I call cingular so I am use to slow responses but they did assist me when I did have an issue after a day or two. Most customers here with the exception of a few seem to have issues resolved, but just are impatient so post on mr shulls blog.

    Like Ed said, there is a risk, but I think the risk is worth it for their price.

  • http://www.forsaken-farmers.com FSF

    Quote” Ian
    Jan 15th, 2008 at 10:16 am
    Ok this is day six and nothing has changed except they refuse to respond to my emails now.I realy think there needs to be something done about this company.If anyone has anything in the works on getting this company shutdown please let me know. ”

    I think Gamepal/Gamewar is going a good enough job on shutting themselves down. :D

    ====

    Quote”
    Alex
    Jan 16th, 2008 at 1:54 am
    I ordered alvl 70 account and these blogs are scaring me alot. Its supposed to come by today at the latest. Is gamepal really a scam or did some people get things. ”

    Gamepal is not a scam company or they would be out of business. It’s just that they have alot of issues and their customer service or what they call it, is almost non-existant.

    So in Gamepals defenese they are not a Scammer site but they just don’t practice safe account selling. Like nearly every account selling site, they buy the game from the customer and sell it right back to you. No security!

    So just very high risk accounts and what I recommend as soon as possible if the game allows you to transfer the toon to a new account do it! Then it’s yours and very little risk of loosing it to a recall.

  • http://gamepal.com Alex

    they gave me my account witha llv 70 but they also promised it with about 2200 gold but it currently has 2 gold and they wont give me my secret answer. I want a refund. THe character is great. I love it but i think im just going to blow 300$.

  • Jester

    Ok, I have been reading alot on this and figured… why not test it, so I have submitted a CoH account that is quite new and am going to check

    1) When they accept it if I get my cash
    2) When I get the cash I will order something and see if it works
    3) This will also help me verify their “24/7″ live support

    I will do my best to keep you updated, as said this process should take between 1-7 days and I will post updates of all those days if possible.

  • Jester

    I am unsure if double posting isn’t allowed here, but it goes into day 1 and from what I have seen so far from selling the account is that the live support is pretty friendly (even though it may get worse as it goes) and they seem willing to help solve the problem. Though the process for it is taking a bit longer than it was estimated it should be finished shorter than the 7 days I thought it would take.

  • Stephen

    Timely responses? 3 months I have been waiting for a made4play account. They make you believe its just taking them a little bit longer so that you wont do anything about it. Do the smart thing, go learn to level the way they do it. Botting. I have leveled 2 70′s on wow since i put in my order. Save your money, bot it yourself.

  • Ben

    **Whoops When i said he had gotten on my account, i meant he had gotten on a different character, one he wasnt supposed to be on. My main! Sweet

  • Andrew

    Paid for a level 70 account over 24 hours ago. The FAQ says usually info is sent in minutes, but with problems can take up to 24 hours. 24 hours has come and gone, i’m going to call paypal and my bank and try to get my 400$ back.

    Then i’m gonna go talk to this FSF guy and see what he can hook me up with :)

  • Jester

    Well, all these days and no response, so I have given up on this and would agree to say that it is a scam… It seems that live support is “there” when they want to be and you can spend hours on end if not days looking for them. All in all it doesn’t seem to be going to great.

  • Ian

    Well been three weeks now i dont even get a response from email anymore.The live help has no purpose except to tell me to email the account department.And the account department has no purpose except to not anser my emails anymore. I hope people come here before they use gamepal or gamewar it will save them money and there account.

  • Ian

    Well want to see if anyone out there has a decent eve online account that they dont use or want anymore if you do id be more than happy to pay for the transfer.Id offer cash but gamepal took mine :(

  • Steve Striker

    I was scared when I saw this thread after I bought an account. However, I have no complaints got it as soon as I was verified. Hope that helps the doubters hehehehe

  • Will

    I seen this blog too late. I purchased an WOW account from gamewar, everything was smooth till I logged on and one of the level 70 characters was missing. I contacted them through email and they said I could pick another equal valued account if I like. I said that if I can just get a character transfer in a couple of days, I would be fine with the account. Nothing happened. I Decided to keep the account anyways since the main that I wanted was what I was looking for so I waited the 30 days to get the rest of the account details. Well, that is were I’m stuck at now I have email them over 10 times and they have only responded to two of them both saying the same thing “I will forward this to the account managers”, but after that I never get anything email back. I bought this account thinking it would be no problem to get that info so I could transfer to a server my friends are one. I was wrong. Long story short DO NOT BUY FROM THEM. Now if they ever do help me I will let you all know. I will only wait a couple more days, till I contact my card company and have the charged reversed. Then I will also take back the account. I have just filed reports to ripoff report and the bbb.

  • Ian

    Well will do not get your hopes up im still waiting it will be four weeks in just a day or two.But i hope for the best for you

  • http://www.forsaken-farmers.com FSF

    Well the blog keep growning and it’s now #2 on GamePal google search. I’m sure alot of people are finding this a valuable blog.

  • Will

    Hello again, a couple days from the time I wrote my first post, I did get a message back giving me the secret Q&A, and the last name on the account, finally. They still failed to give me control of the email. Which means I’m still stuck, can’t transfer. Yes I know with the info they have provided that I could call blizzard and get the email changed, but if any of the information they gave is wrong it could get the account banned and they will not cover it. I all ready confirmed the secret Q&A, but their is know way to confirm the last name. So I will let you know how long it takes this time or if I had to go the other route.

  • Gamepalwhat?

    So they sent me an email about my account that i had sold over 4 months ago. They said that, my password was reset or changed. which i had no clue on. Heres what else they said.

    If this account is not returned to us as soon as possible, we will report the account to our GM who we communicate with daily via email who will disable the account permeantly. Any other accounts associated to you as well will be disabled if we locate them. Then we will be forwarding this claim over to a collections department based on the information we have recorded.

    When does GamePal have there own “GM” and when can he disable other account that you could own?

    I think this is the most redculious thing i have ever heard.

  • iowa

    hells bells -

    I did not find this site until after I used gamepal. Ill fill you in on how it goes. Other sites have said good things. I asked for a 1-70. Let’s see if it is ban city or I make it through.

  • http://www.forsaken-farmers.com FSF

    Will
    Feb 7th, 2008 at 8:35 am

    If you got the last name that’s all you need to transfer a toon.

    Go buy a BattleChest Set.

    Create a new account with the SAME “FIRST/LAST NAME!”

    Creat a new Gmail account and use a phone # out of the phone book! Do not use your old phonoe or email because it will link the 2 first/last names and possible get the account closed.

    Now after creating the account and upgrading it to TBC.

    Now you’ll want to make sure that your toon does not have any items in the AH, bids or mail. If you have any of the 3 you need to cancel all AH items and pickup all mail. If you have bids you have to wait till they expire before you can transfer.

    Now after your toon is preped and ready.

    Log into the old account and start the PCT.

    Select the server
    Select the toon you want to move (Click Move)
    Now check the box that says to another account. Enter the new account name.

    Click continue (i think that’s the button)

    “Prey for no Red boxes. :D

    If it’s all good you should be on a screen asking for the SQA of the “NEW Account!”

    Enter your SQA!

    Now give it your Credit Card and transfer…

    Note: If you have not been on your account in over 1 hour. Then the transfer will take 15 minutes or less!
    If you have been on your account within the last hour then it will take about 60 minutes because a 1 hour cooldown applies to all transfers!

    After waiting for 15mins to 1 hour.

    Log back into the old account, click on PCT – Transactions.

    Hit the Green Go Button and confirm transfer!

    Bam you are done. :D

    Congratulations you now have a secure toon on an account that’s in your control. :D

    ===================
    Gamepalwhat?
    Feb 8th, 2008 at 6:13 pm

    Just ignore their Threats they are alot of hot air. Just reply back and ask how you can help? That you have not recalled the account and there’s no reason for them to be hostile.

  • Michael

    I also wish I would have seen this before making my purchase. I bought a Dark Age of Camelot account a week ago, and still haven’t heard anything about the account itself. I figured that with such a smaller game, there shouldn’t be issues, but thats not the case. I went through the phone call, like everyone else, and was told that I would receive my account information within the next 48 hours. After the 48 came and went, I got on to the online help site, where he just copy/pasted text from the FAQ, and didn’t actually offer any online help. I was then told that I would receive the account information within 72 hours from time of purchase. Well, that time came and went, and I waited 2 extra days, just to be sure. I sent an email to them again, asking for the information and got an auto-response email telling me to be patient.

    My order number is 116371, and I would very much appreciate my account that I purchased, though from the sounds of it I’m not likely to get it. Does FSF do Dark Age of Camelot accounts? Has anyone used them and can validate their claims?

  • Lisa

    Here is my story:

    I purchased an account from the buyatoon.com website (yes, they are also a branch of gamepal) for $384.99 on February 6th, 2008. I recieved the verification phone call and was told it would take from 1-3 days to recieve my log in information because their automated system was down. I recieved an email a little over a day later containing the supposive log in information to the account I purchased. When I tried to log in, POL tells me incorrect ID or Password, preventing me from accessing the account. I immediately notified the Gamepal instant customer service, and all they can tell me is to email their accounts department at accounts@gamepal.com. I have sent their accounts department close to 50 emails, begging to have my issue resolved. All of my emails have been ignored, and all customer service can tell me is to email them once a day and be patient. It has been 10 days now and I havent heard a word reguarding the status of my order/account. I do not want to pick a fight with gamepal, I just want what my hard earned money has paid for. I plan to file a complaint with paypal, the Better Business Beaureau, my bank and If neccessary, explore my legal stand point. I will involve Playonline/Square Enix and anyone else who can be of use. I will post my experience with Gamepal on all known gamer websites such as egamingsupply, ckgaming, and allakhazam. I dont want to make trouble if I dont have to, but please believe that I have the resources to do so. The only advice I can give to anyone who is looking to buy from Gamepal is to be prepared to take a loss in the event that something like this happens to you. From my research, it seems that this incident is a VERY common occurance with this company. In most cases Paypal will not refund your money, so dont count on that being a safty net. I wish everyone luck in getting what Gamepal has evidently stolen from these hard working, paying customers.

  • Will

    FSF

    Your advice worked perfectly, other than the fact I had a little trouble with the battlechest order. Thank you very much.

  • Ian

    Well its been over a month now and still no working account info i think im going to call a lawyer and see what i can do and if there is somthing that can be done im going to try and get all the people together that they have riped off and make this a big deal.This company has stolen from people they should be punished for it.

  • JC

    Damn, count me as another person who would have liked to have heard about this blog before purchasing two Everquest accounts at gamepal. It really hasn’t been very long since I placed the order (24 hours since being verified), but of course I was drawn to the delivery in minutes guarantee that I heard about on the FAQ.

    It appears as if hope for a good outcomes is a futile endeavor, but nevertheless, I will keep waiting, and will keep you all updated.

  • http://gamepalsucks nathaniel adams

    Patrick G: Welcome, how may I help you today?
    Customer: hey pat
    Customer: i have a problem
    Patrick G: Hi there.
    Customer: i bought a character from ur site.. the one u work for i paid over 1000 dollars but it wasnt a big thing because i trusted u
    Customer: but now
    Customer: i sdont have an order number
    Customer: and its been 5 days
    Customer: and the character is still posted
    Customer: on the site
    Customer: now
    Customer: i wouldnt want anyone bidding on the character that the money has already came out of my bank
    Customer: now i know
    Customer: what ur going to say
    Customer: yeah
    Customer: email this guy
    Customer: but they dont answer
    Customer: so
    Customer: my big problem is they dont answer the emails
    Customer: and im stuck haveing to talk to u
    Customer: now i like pat
    Customer: i have nothing aginst u
    Customer: but i need to talk to higher about this problem
    Customer: the
    Customer: account live chat doesnt work
    Patrick G: I’m sorry to hear that.
    Customer: hasnt for some days now
    Customer: and i have no order number
    Customer: soo u can see my consern
    Customer: that its still posted on the site
    Customer: right pat?
    Customer: i mean
    Customer: they have my money
    Customer: and i have nothing
    Customer: no phone number
    Customer: nothing
    Customer: if i gave u my email
    Customer: could u figure something out?
    Customer: i read
    Customer: on some web sites
    Customer: that there
    Customer: is a guy
    Customer: he posted a resoponse
    Patrick G: You have reached the currency customer support. The accounts team can be reached through email only at accounts@gamepal.com.
    Customer: to a blog
    Customer: and his name is blake
    Customer: he said that
    Customer: u could ask
    Customer: any one in the live chats to connect u with him
    Customer: not really connect but u act as a middle man
    Customer: u see
    Customer: my uncle is a lawyer a good one in fact he works for miller brewing company
    Patrick G: Please click on the Accounts live help button.
    Customer: and i dont want to have to
    Customer: get him involved
    Customer: i have
    Customer: it says we are full at the moment
    Customer: 50 chats
    Customer: and such
    Customer: well i have
    Customer: opened new chats
    Customer: every 2 sec for hours
    Customer: and for days this has went on
    Customer: opened the chat
    Customer: they are full
    Customer: open the chat they are full
    Customer: open the chat they are full
    Patrick G has left the session.
    Your agent is experiencing technical difficulties. Please stand by while we re-establish contact or find a new agent…
    Customer: open the chat they are full
    All agents are currently busy. Please stand by.
    Please wait while we find an agent from the Gamepal department to assist you.
    You have been connected to Patrick G.
    Customer: hey pat
    Customer: so
    Patrick G: Welcome back.
    Customer: they say in the email they write back to me
    Customer: this email is not monitored
    Customer: so
    Customer: they dont monitor the emails
    Patrick G: I really would like to assist you but we don’t have the access to accounts team.
    Customer: i have to talk to u guys
    Customer: and u cant do any thing
    Customer: soo what am i to do about my 1000 dollars???
    Patrick G: We only cater to currency-related orders.
    Customer: yeah u dont have access to them neither do i
    Customer: but they have access to my money
    Patrick G: The accounts team has a different customer support. Please make sure that you click on their live help button.
    Customer: so ok
    Customer: the accounts live chat
    Customer: doesnt work
    Customer: they dont monitor the emails
    Customer: so what should i do
    Customer: ??
    Customer: and i swear to god if u say
    Customer: email them
    Patrick G: Please send them an email at accounts@gamepal.com
    Thank you for using Instant Service, now you could close the window.
    Your session has ended. You may now close this window

  • http://gamepalsucks nathaniel adams

    wtf would some one working for game pal help me out??

  • http://gamepalsucks nathaniel adams

    my email is armyboyadams @yahoo.com pls some one with answers email me or im calling my lawyer

  • http://www.edshull.com Ed

    nathaniel – I don’t think you’re going to get a response. People threaten them with lawyers all the time. But honestly, anyone who is this upset over losing this little money is not someone who is going to pay a lawyer a couple grand to sue them.

    Your best bet is to try to get your money back through Paypal.

  • http://gamepalsucks nathaniel adams

    lol i dont pay my lawyer he is a relitive lol and a good lawyer i have him looking in to it as we speak

  • http://www.forsaken-farmers.com FSF

    For those of your having issues getting your money back… Here is how you do it!

    **You must have use a Credit Card or Bank Account**

    If you used PayPal Credit you are screwed. Virtual Goods are not covered by PayPal and you will never win.

    ==
    Now call your bank or your credit card company and tell them that you did not authorize these charges. You only have about 60-180 days depending on your bank or credit card company.

    But once you do that they will give you your money back. Case Closed…the only time you will loose is if you keep doing this and the credit companies figure out you are scamming people and thats Fraud!

    So only do this ONCE unless your credit card is really stolen.

    ====
    I know I just told scammers how to scam but it’s the only way to get your money back from dishonest people and companies.

  • Ian

    Well all i have had a lawyer look into this i could sue the crap out of these guys problem is finding the person to sue all the companys that gamepal owns are all under diffrent peoples names and the address they have listed as there home of operation isnt there anymore so anyone out there know where these guys are at now so i can push this farther

  • Pellemik

    Hi guys,

    Herewith a post with my bought service. The service is called LELELINK (www.lelelink.com) they are just bizar:

    Please wait for a site operator to respond.
    You are now chatting with ‘Charles’
    Charles: Hi
    you: hi
    Charles: how may i help you ?
    you: I received your service and now this happened:
    you: This account has been found to have employed third party software designed to automate many aspects of the World of Warcraft game play experience.
    Charles: what your character name pls
    you: my account is closed
    you: pellemik
    Charles: ah ?
    Charles: sure ?
    you: wow
    you: yes
    Charles: we have played your account 2 hours only
    you: yes but before that i got banned
    you: during my order
    you: and now it is closed?
    Charles: when your account got banned ?
    you: during this last order when your service was playing
    Charles: ah.
    Charles: it was suspended
    Charles: you have got it back before
    you: yes, got it back and asked your guys if their was any bot involved in your service
    you: the answer was no we have good reallife players
    Charles: ah.
    Charles: yes
    you: so I asked to continue my 2 hours
    Charles: we are the real people during the service
    you: and now 1 day later i am banned
    you: or lets say: as such, this account has been closed and will not be reopened under any circumstances.
    Charles: we dont know what happen now
    you: I would react the same
    you: luckely for us Blizzard is giving a clear message why this account has been banned.
    you: ?
    Charles: we are very sorry .
    Charles: we dont know why your account banned
    Charles: we playing your account 2 hours only at Tue
    you: yeah and with a bot
    you: that is clear
    Charles: no
    Charles: we are the real player
    you: sure
    Charles: sure
    you: so why does blizzard then say this?
    you: for fun
    Charles: you can going to check it with blizzard
    you: done that and the answer is already given and simple: This account has been found to have employed third party software designed to automate many aspects of the World of Warcraft game play experience. Such software runs contrary to the essence of World of Warcraft and provides an advantage over other players. In addition, use of this software can lead to exploitation and destabilization of the World of Warcraft server economy. As such, this account has been closed and will not be reopened under any circumstances. The recurring subscription on the account has been disabled to prevent further charges.
    you: so your real deal player is using some realdeal third party software
    you: ?
    Charles: no
    Charles: we are real people palying your account
    Charles: no any bot
    you: you can call it what you want, maybe you are using some other software then a plain bot
    Charles: no
    you: the thing is that I will never use a bot since i have enough money to buy your service
    you: so it can not be me
    Charles: we dont using any bot for our customer’s account
    Charles: pls going to contact the blizzard and ask them what happen about your account
    you: you are making me a bit angry, and you do not want this, did you not read my message above?
    you: This is their answer: this account has been closed and will not be reopened under any circumstances.
    you: So why should I contact them again and again and again
    you: Blizzard is giving me the clear reason
    you: YOU
    Charles: but we dont know what happen about your account .you have got back it 3 days ago
    you: ?
    you: I got banned 3 weeks ago and got it back in 72 hours
    you: I played 2.5 full weeks
    you: then I noticed that my ordered service was not comletely executed so I contacted you
    you: and my account whent to closed the next day
    you: The first time i got banned was during your service
    you: the second time is directly after your service
    you: Please have a look at my order historie
    you: you will/can see
    Charles: when your account get banned ?
    you: /- 3 weeks ago
    you: maybe 4
    you: When your real deal guy was playing
    you: for 22 hours
    you: ?
    Charles: i dont know how answer your questions now
    you: maybe with saying that you will sent me a free full package from 0 – 70 and complete S1 gear package???
    you: probably not, but would be fair!
    you: My char had 4 s3 items :(
    Charles: very sorry.we can not offer it
    Charles: because of we dont know what happen your account
    you: Are you a bot as well? Answering “because of we dont know what happen your account” all the time
    you: can you not read?
    you: It is stated very clearly: third party software used by YOU
    Charles: ah

    As you can see they are playing stupid.

  • http://www.forsaken-farmers.com FSF

    -Pellemik-

    From my information Gamepal is all bots for World of Warcraft. They own innerspace which is a platform for many bots and they have their own custom bot that they use.

    So if you don’t want your account botted don’t use Gamepal or any of their other companies.

    Also they aren’t playing stupid, they are oversea’s labor that doesn’t understand english very well or play the game. So they don’t have an answer to the question and sometimes don’t have inteligent answers.

    If US Labor was cheap we would all be using it instead. :D

    ==

    -Ian-

    Good Luck. I’ve talked with Eric co-owner of Gamepal when they wanted to do business with us. And I even asked him what they do to help fight being sued and they hide themselves with many companies more or less.

    Making it very difficult to find the correct people to sue and if you did sue someone you would most likely be the wrong company.

    This is a common practice with many sites if they are even a legal business at all.

  • bobby

    wow, i was about to sell 1 of my toons from eve online to gamepal.been fussing over it for last 2 days. was about to xfer it over and on a hunch i typed in gamepal on yahoo and found this blog.

    im def not going to take that chance. (as im typing i still have their sell info order window open). 3 years of playing to most likely lose that char.money and prob get my other acct banned NOPE….

    not worth the chance.

    still trying to find somewhere to sell either a char/account or isk. found a isk buying company called mogs but been so preoccupied with gamepal i havent looked at mogs yet.

    any1 have any info re: any eve sites that may buy toons or isk??

  • http://www.mogmine.com james

    Now i have been hearing alot of bad reviews of this site, let me tell you about http://www.mogmine.com they use real people trust me i know cuz i have had about 3 accounts banned from other companies. the speak nuff english to get by. it has been the best company i have ever dealt with and they do everything right, no complains from me, so if u dont wanna get ur account banned now u know where to go.

  • Andrew

    I’m looking heavily in to littlepeon2004.com… can someone PLEASE tell me if I’m going to get screwed? There does not appear to be any reviews of this site other than the comment made on this blog nearly a year ago… HELP! bardATcomputer21.biz

  • http://www.xionics.com Xionicfire

    Soo…

    http://www.theunknowngamer.com/ is ALSO based on Raleigh NC and claims the same features as forsaken farmers….

    i dunno about you but this reaks gamepal, they also even use godaddy for their domains and this time they werent stupid enough to put names… all the whois shows is company names repeated 10 times everywhere.

    ALSO seems from ALL this threads i could only find TWO sites that are not scammers on accounts and offer full REAL refunds on services.

    One is forsaken farmers
    http://www.forsaken-farmers.com

    The otherone seems to be:
    http://www.rpgreseller.com
    But sadly they insist that they are currently WAY backordered from all the orders and are not taking in any new ones. heck their site even says “We can schedule for next month if you are willing to wait.” lol… well i gotta give em props for being very honest, i bet game pal has prolly this same issue but instead of stopping sales they just keep selling then “ignore” when people call asking WTF is going on….

    soo, SFS since you seem the only damn honest powerleveling site in this damn planet, and from my personal experience in games can tell you know what you are doing/saying/selling whats your dibs on RPGseller.com? id love to think theres more than just one site in the world that doesnt cheat customers….

    PS i gotta give props to you on the buying an account/insta-transfering the chars to another account to safeguard them from recovery by the original owner, i actually did that before and didnt think anyone else did this at all, im sure this is why you have 0% recall on all your acccounts and you will always have 0%…. all accounts you sell are really new accounts you made and had the chars transfered into, thus being 100% imposible by the original owner to recover the character, and all customers will always be happy with your site/service god damn brilliant man… you are one awesome buisnessman and i wish i could shake your hand, im trully amazed someone actually came up with this as a viable buisness venture.

  • http://www.forsaken-farmers.com FSF

    Xionicfire,

    Theunknowngamer – I know the owner and he’s a great guy, just ran into alot of issues and seems to be getting back on his feet.

    Rpgresellers – I know the owner and seems like a legit guy. But we’ve never done much business together and we both are to busy with our own businesses to chat much these days.

    But they seem to be on the up and up and like I said, I’ve never heard anything bad about them.
    ===
    FYI: Godaddy, is #1 in the industry. So almost all US based companies will use this company as their hosting and/or Domain Registration company.
    ===
    0% Risk service, we are finishing up the last of the orders for that. I’m not sure if I really want to offer it again. It’s so demanding and the risk is high if there is a closure wave or something. So I think I might just wait for a bit and see how things play out with Gamepal and their version of it.

    ===
    On a side note, you can always order our Low Risk service. :D It not a 100% Guarantee but the safest hand leveling you can get outside of paying your kids to level your account for you. :D

  • Ramon

    I purchased a FFXI Game account from gamepal 4 days ago, they never sent me an order ID for it and my credit card was charged, their live support personnel keep telling me to contact accounts@gamepal.com and I’ve already sent them about 8 emails with no reply from them at all. They’ve taken my $440 and have not provided the goods they promised, nor they have ever contacted me at all for anything since the order was placed. This is obviously a scam.

  • http://www.forsaken-farmers.com FSF

    Ramon,

    Call your Credit Card company and file a chargeback. It’s no different then you buying something online from eBay and the person never sending you the item. The longer you wait the harder it is to get your money back.

  • Ramon

    Thanks FSF, I just called them today and issued a charge back. I have mixed feelings of anger and disappointment, I mean, these guys are making a living out of stealing money from people, and on top of that nobody can touch them. I wish i would have read this blog before I ever approached gamepal and their lies, we should probably start a Wiki where ripped off people can log their cases.

  • http://www.forsaken-farmers.com FSF

    Ramon,

    In Gamepals defense, being a business owner in this industry and also knowning Gamepals owners and talking with Eric on a few occusasion. I don’t think that the owners of Gamepal are trying to screw anyone.

    Now when you get to the size of Gamepal, you are dependant on your middle level management to deal with the day to day operation. And it seems that Gamepal is having and issue with their customer service department. I’m sure if you talked directly with Eric, AJ or Joe that they would resolve the issue quickly.

    Now there are other things also to consider and that’s dropped orders. PayPal has a bug that will take your money and if there is allot of lag, drop the IPN and the order. :(

    So your order is never posted on the sellers website and they don’t know that you paid. Everyone I know deals with this issue and that’s why we’ve coded this into our site to notify me when it happens. So I can refund the customer from PayPal otherwise, I never would know about it untill the customer asked why we haven’t processed their order. :(

    If Gamepal or any other site says they have no record of your order. Just tell them to check their paypal records and you’ll see money was sent. Give them your email address and tell them the IPN was dropped.

    They can do a quick search on paypal and see they indeed did get paid and can quickly refund you.

  • Diddy

    I’ve never purchased Power Leveling because I’m quite an active player, but I have made a few gold purchases. I believe the first site I used was Team-VIP on one of my first characters for 100g, which was huge at the time. Got the gold fairly quickly in mail and was satisfied. It was a while ago, though, so my memory is hazy.

    Nowadays, the process doesn’t seem half as easy. The addition of the one hour wait time when sending stuff through the in game mailbox has led to GMs taking the money before it arrives. So I would personally never order from anywhere that did not offer a Face to Face delivery option. So stay away from WoW-Mine.com as I did not receive gold from them, though apparently they did send it.

    The last few purchases I’ve made have been through IGE.com. They’re apparently one of the bigger companies out there. All of the purchases have been for 1,000g. The problem I have with these guys is how long it takes. Also, they need a more clear cut delivery system. On their website, nothing moves past processing yet the order is apparently, “Flagged, priority delivery.” They then have an option where you click, “I am online,” and they expect you to stick around a major city for 3 hours to wait for your face to face delivery that is not guaranteed to happen. I seriously have dozens of “sorry we could not meet your delivery in the alloted time frame” emails from them. I did receive my gold eventually, though, the fist couple times. Still agonizingly waiting for my delivery on my new character on a different server.

    I guess the point is, I wish there were a company out there that was quick as in 30-60 minutes of order. Sometimes you just want to be impulsive and order the gold and have it ready to go. As it is now I feel less like a valued, paying customer and more like a number.

  • http://www.xionics.com Xionicfire

    Well i finally decided to give powerleveling a spin once again, after 4 failed (and banned) attempts from some provider i cant even remember around a year ago.

    So I have this account that i created to be the 5th try but never quite made it due to me giving up on the powerleveling idea. this was around a year ago, made 1 priest, got it to 12 then included game time ran out and never played it again, so the account is not exactly a new account but its not decked with chars either.

    ok on to buisness, I slapped a 60 day game time card on it, its got a different adress/email/phone than any of my other accounts (including the failed banned ones), all this from my laptop on a cybercafe with my brothers name so i cant possibly be nailed from association (and if i do JFC blizz really needs a life… as i have no idea how anything short of tracking my computers serial number from dell to find out i own it would “associate” me).

    Now for phase 2, i ordered a 1-60 job from FSF, low risk, Ill keep everyone posted as to how it goes around every 10 levels should also help gauge speed, the accounts is preety much as much as anyone can get an account to still have your last name but not be related in any way, if this fails im going to shoot myself.

    I hope it works out as planned.

  • http://www.xionics.com Xionicfire

    HOOOOOOLY….

    W O W….

    Ok not 51 minutes after i placed the order and payed, The char is already online and already level 3… GOD DAMN…

    Ok so far this has been by far the most amazing response time ive ever seen.. EVER on ANY service… id wish gold was this fast….

    Details:

    Paid, instantly got a “your information does not check out, this is normal” email, seems this was promptly resolved and without any need for me to take any action, the mail said it was because my paypal does not match my FSF account (which was intended actually i use diff mails for my paypal)

    51 mins later…

    “We have started your order!”

    First thought was.. LOL yeah right ive seen that one before, so skeptical (as tipically you get this mail when they put you on the PL que and not when someone actually starts leveling your char) i log on to find… not only is the order INDEED started, its already level 3…. wow..

    Odd thing about the whole process.. (which you might wanna reconsider revising) BEFORE you even pay the site wants you to submit all your account information, from extensive reading on the net and this forum i was confident enough to provide this information to them without feeling i would get scammed, this was after all a blank account, however if i was a new customer or someone that was not familiar with FSF i would have NEVER given my info before any sort of official transaction would have been made…

    Basically assuming you do not know FSFs reputation. whats stopping them from saying “ohh whoops there hass been an “error” in your shopping cart information please try again later, you then try to log in and find your info has been changed and all your stuff stolen (assuming it wasnt a blank account), you might wanna reconsider the whole process steps its really brutal, especially to skeptical customers, other than that it worked and went just fine.

    I added a special request regarding some quests i did not want the PLer completing, i will also post on the status of those and see if this was respected at all.

    So far FSF has a solid 11 on my book. didnt just meet the expectations, it exceeded them, lets hope it stays that way.

    I will monitor and keep you guys updated.

  • http://www.xionics.com Xionicfire

    Update, well i logged back on this morning to check out if i had been banned overnight (which has happened before) and alas i am not…. all is good.

    I found 2 emails in my mailbox from FSF, dreading the worst i clicked expecting to see “were sorry blizzard has owned you” and i was wrong, it seems it was just something saying “Grats your char is now level 10″

    Checked if char was online, but it wasnt, so basically it must have done a 8-10 hour shift then logged, really amazing, i cant exactly tell char level since its not showing up on armory and its not online but it was level 6 just as i logged last night so im guessing it should be around level 14 or so by now, will update when I get more info.

    So far so good.

  • http://www.xionics.com Xionicfire

    character online chillin in undercity AFK.

    Level 12, all good so far.

  • http://www.xionics.com Xionicfire

    Char offline, last i saw he was chillin questing in barrens, from his armory i can tell he is questing, altho… using a 2 spirit BOE ring from a JC… well lol i guess its part of the deal, preety good tho, he buys stuff off the AH, quests, everythign a normal person should do, and most importantly doesnt play like a bot (play times). sure its slow as hell but its totally worth it if it eventually works out.

    ATM level 22 and truckin good. ill keep posted

  • http://www.forsaken-farmers.com FSF

    LOL… I hope you are not logging into your account. Because the change of IPs back and forth can cause it to become flagged for account sharing. FYI

    Hehe, I found your order. :D I’ll try and watch your progress and see how it goes.

  • http://www.xionics.com Xionicfire

    lol ofcourse not… heck i dont even know the login info, its written on a paper somewhere in my desk just do i didnt even log in on it by accident.

    im using /who and armory to check up on where he is and what his gear is all this from another ip/account thats not tied my main ip just in case.

    Either way char is logged on atm level 24 questing in stonetalon.

    all good

  • http://www.xionics.com Xionicfire

    So far so good level 36 and going strong.

  • http://www.xionics.com Xionicfire

    Char is now level 48, and has very nice gear, some quest items (blue) some instance ones still good.

  • http://www.xionics.com Xionicfire

    Alas… all good things must come to an end….

    At 3:45 CST, I logged on to my machine to find:

    WoWAccountAdmin@blizzard.com to you

    * * * NOTICE OF FINAL WARNING * * *

    This is a notification regarding the World of Warcraft account XXXXXXXXXXX. Access to this account has been temporarily disabled for exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation. Based on a review of the information presented, this World of Warcraft account has been given a final warning and a 72 hour account suspension, in addition to any previous warnings issued. Until the suspension has been lifted, the account will not be accessible. Please note that Blizzard Entertainment will be unable to provide further information regarding the specific time an account will become accessible again.

    With that being said, we have reset the password to the World of Warcraft account XXXXXXXXXXXX. Please use the new password that has been sent to your registered e-mail address to log into the game client first. After you have successfully logged into the World of Warcraft, you may proceed to the Account Management page to set the password as you choose.

    It may take up to one day for our system to generate and send the temporary password; your patience in this matter is appreciated. If you have not received a temporary password within one day of receiving this message, please check your inbox.

    —————————————————-

    Im assuming it wasnt a permanent ban because the guys over at fsf didnt use any bots or exploits HOWEVER im preety sure the guy in charge of the leveling account sold off/sent/somehowcomunicated with another RMT concentrator account and when that account got slammed this one was also shot up by association, prolly not banned since it seemed like this account sold, them, money more so than, this account being owned by them.

    At any rate im a little bit dissapointed that instead of keeping/selling/giving away all the items so that the owners account couldnt get nailed by association they instead chose to make more of a profit by selling the farmed goods collected during the leveling of the account, and in the process risk the customers account and in this case getting it a final warning. (which makes it unusable, since a /report will probably get you a permaban now) but its allright the account was made for that sole purpose… to be discardable it would suck if it were a 70 full account.

    A couple of things id ask fsf to consider:

    i dont blame you for trying to sell the farmed items, you need to make a profit in every way you can, and its not like you can store 60 levels worth of goods in the bank, you have to get rid of them… somehow…

    however sending them off to a RMT concentrator account is NOT the best way to go about doing this… this puts the customers account at risk at expense of a few more profits to your company.

    Ive been thinking, and basically the guy playing the account risked the $50 dollar account just so he could get what? 2500 gold sold tops?

    If i would have given an option to KEEP the 2500g farmed once the account is done leveling and pay up the extra price i would have….

    I much rather pay a small fee and avoid the chance of my account getting banned by association than the 50-60 bucks i would have saved off the powerleveling price by selling the farmed goods to lower the cost of the powerleveling.

    Remember the only thing that distiguishes a company in this business is how likely are they to get banned, only stupid people go with which one has the cheapest price… cheap in this business generally = guaranteed ban, because to be cheap they cut corners somewhere, and cutting corners gets you noticed and that gets you banned.

    Anyway im not going to bash at FSF, im not sure whos fault it is that the farmer in charge broke the #1 rule of powerleveling, NEVER COMMUNICATE WITH ANY OTHER “DIRTY” ACCOUNTS WHILE ON YOUR CUSTOMERS ACCOUNTS. but whats done is done.

    Ill wait here to see if FSF can delve into the matter and see how exactly this happened and find ways to avoid it from happening again, for now my faith in powerleveling is basically done for.

    On the bright side…

    Im glad it actually made it to an “ok” level bracket and its cool ill finish the grind myself from here i dont mind 50-70.

    In conclusion… it was a good shot, they did by far get farther than any other pl service ive ever seen and when they did get banned it was only a temp ban… so all in all you could “technically” say it was a “success”

    Il wait 1 week, then log on and xfer the char off that account into another “clean” account and finish the leveling there, altho having to spend 50 bucks on another set of wow disks is not the exact idea of an outcome i had in mind… but either way it works out.

    I hope my experience helps others in weighting the risks of PL and what you should take into consideration when hiring these services.

  • http://www.xionics.com Xionicfire

    To close the chapter:

    after the whole deal they offered to refund 6.34 dollars for the 7 levels that didnt get leveled up, i thought this was too low and did some math regarding how much time they took to level to where they got and how long more they woulda taken to get to the target mark, it came out to 31.56, they said this was too high and said they couldnt offer more than 20, figuring its fine i took them up on this, refund was recieved promply (2 days but its ok thats not their issue)

    After some investigation they determined their VPN provider failed them at one point and by accident they logged on from a different IP location which flagged/banned the account and they were going to work on preventing this from happening again.

  • http://www.forsaken-farmers.com FSF

    Sorry bro. Your account and a couple others all got suspended but our Hosting companies VPN server crashed. They set us up on a new server and forgot to mention it’s a new IP.

    So within a couple of days the accounts being leveled accross the new server got suspended. :(

    But IP switching will always get you nailed and that’s why I’m upset about the whole thing because if we knew. I would have sent ya all an email letting you know we need to stop for 3-4 days.

  • jason

    i have had a few Banned accounts or final warnening Make sure to use paypal…. when they dont wont to talk to ya figure you wont know what to do go put in a dispute on paypal they will do 1 of 2 thangs
    1. witch just was done the other day they will give you a complite refund.

    2 offer you some of the money back depends on witch tyoe dispute you put in

  • realitycheck

    i hate to rain on your parade but the use of RMT services on most popular mmorpg’s is a no no. i cant feel bad for anyone that got accounts banned when you knew the risk. do not for one second make any claim about the website taking responsibilty for your lost account when you know that power leveling, currency/character buying violates the ToS. YOU TOOK THE RISK, YOU PAY THE PRICE

  • JG-COMP

    I will say this and say only once!! Using, any third party companies to exploit, hack, or cheat for you is an offence to the Blizzard Entertainment CO., and therefore any such derogatory actions will lead you not only to be suspended but possibly banned… I am a ((GM)) who watches daily from a list of players given to me on a server, whom, I monitor and also the ones “deemed” high risk exploiters. What do you think, you won’t get caught!?

    Come on people read the Blizzard EULA. It clearly states no cheating, hacks, or exploits. It’s not Gamepals’ fault that the game administrators banned your account. Not only can third party companies steal your money, they can sell your account, steal what you have earned, and try to force more fraudulent charges to your paypal or credit card credentials. They can even try to hack the companies servers which will be not tolerated by any circumstances what-so-ever! If you want to cheat, get a game that doesn’t require an online subscription or envolve usage of the internet. Blizzard is not only protecting you as a player, but, other players from getting scammed by these fraudulant companies.

    Gampals’ use of exploitation ruins the game environment for all players. – I am saddened and ashamed why people don’t realize this and they continue to use these exploits. Don’t blame Gamepal, it is your fault, and we will ban, and we may also delete characters from servers if we have to in order to get the message across. We do not honor exploits, we do not honor hacks, and we most definantly dishonor cheating in anyway.

    If you have any questions about this please fill free to call us at 1-(949)-955-1382 8AM to 8PM Pacific Time, Monday to Friday. Or email us at wowtech@blizzard.com.

  • http://www.edshull.com Ed

    @JG-Comp – I think you’re missing the point of the post. The people complaining here, including myself, are not upset with Blizzard, we’re pissed that Gamepal promotes a service under different names that they know will likely get the customer banned. They promote the service, take the money and then proceed to screw up the account. And then they don’t even want to refund the money they took.

    It’s fine to say that we shouldn’t blame Blizzard, but we have every right to hold a company like Gamepal accountable when they take money and say they can deliver something that they can not.

  • http://www.forsaken-farmers.com FSF

    Ed, FYI

    Gamepal has more or less shutdown. Lots of internal issues lead to them selling off parts of the company from what I heard.

    But I wouldn’t even worry about gamepal any more because there are bigger issues going on in the industry.

    Swagvault an old company has switched to botting the past few months. I was told because of Thsale dropping their prices to $65 for 1-60 and $140 for 1-70. Thsale has always botted but kept their prices @ market.

    Because of this move, it’s driving big companies like SV to switch to compete. But that’s just the PL market. So right now botting is becoming a major issue and I don’t see it getting any better.

  • Wenj

    I have tried a couple of PL Services before and these two sites have fulfilled their end of the bargain.

    Past:

    power-leveling.com – 1-70 huntard, 300/300 profs, FPs, plus 1500g

    - they got me there good alright, but i did receive a 72-hour suspension, which was most probably caused by them grabbing gold from a colleague on a flagged IP. because the warning was received on the final day when my toon was already 70 and everything was complete.

    Current:

    level4game.com – 1-70 shaman, paladin, and priest. all are good right now. levels 44, 43, and 32 respectively. *crosses fingers*

  • Ian

    I love it that a gm would post on here.First off i dont see how you can acuse someone of cheating to have thier toon lved.If i pay the monthly charge whats it to you who lvs my toon how is that cheating how is that an expoit.Well mabe i dont have the time to lv my toon up i work a real job.So i pay another player to lv my toon for me and to all the people who cry that im cheating im exploiting are just mad becouse i can aford to do so.Sorry for ranting but i think gms should make better use of there time like helping people who realy need it.

  • Karen

    My advice is not really about power leveling, but about resolving complaints against companies. I dont think the BBB will really do anything other than contact the company and note that you complained. If this company is in NC and you really want to resolve the issue, try filing a complaint with the State Attorney Generals office. I have dealt with them in the past and they have been very helpful. You can find consumer complaint forms on their web page: http://www.ncdoj.com/
    Anyway, good luck with resolutions to all of those who have had problems. Also have any of you heard of http://www.consumerist.com ? They are fairly popular lately and basically post consumer complaints such as this.

  • Lucky

    i recently got a email from gamepal.com
    Hello,

    My name is Tim, I am part of the fraud department for GamePal Inc. (www.gamepal.com) .

    We are currently experiencing problems with the account you exchanged with us in the past as the password to this account has been changed and or reset on us after we sent payment for this account. Please refer to the 4 accounts above.

    Recently it has come to our attention you are selling an enormous amount of accounts. We have 4 accounts sold to us in the past that are no longer working. We need these issues resolved before we can proceed with you.

    Please note this email is extended to you as a courtesy to resolve the issue as it can take no more than 5 minutes to resolve the issue. If this email is ignored, it will be forwarded over to collections which once they begin the process, we cannot assist you any further.

    We highly suggest you email us back as soon as possible.

    Best Regards,

    Tim W.
    Recovery Team

    i have no idea we are in 2008 these accounts are from 2007 they just email me this any clue should i even listen to these people?

  • http://www.forsaken-farmers.com FSF

    Just ignore them. Virtual goods are in a grey area because we do not own the property and according to the EULA’s we can’t even sell or share them.

    As long as you are not scamming people by selling and recalling accounts. Just ignore it, I know it sounds harsh but there are so many reasons why an account can have issues. Normally it’s the fualt of the new buyer, for sharing the information, key loggers or just trying to scam the company.

    As a reseller of virtual goods, I deal with this all the time and it’s very dishearting. Most likely gamepal sold the account and the money was recalled and the customer changed the info. So now they are trying to get it back and unable to do so. So they are coming to you to try and recall the account.

    Just ignore it and there is nothing they can really do.

  • Lucky

    thank you for confirming this its just shocking after 1 year they email me saying oh i cant log lol. just crazy should of kept updated but thank you :) have a good day

  • stux

    Hey guys I don’t know if this is still being checked anyways heres an update for 2008

    I ordered a PL from wowmine (I’ve bought gold from them and all transactions have been very good in the past) I decided to give there PL a go, They have good CS but this time they screwed up. They had one of there “Professional” PL’s level my account for 22 hrs straight (BOT for sure) I noticed this the first time when i created a trial account that the PL was obviously botting. Wowmine told me that it was not a BOT. So me being stupid as i am left them to it. 2 Days later, at level 28 my account receives a suspension. I tell them i’d like my money back and they refuse. I kept pestering them to refund me but they someone convinced me that the order would be taken care of there BEST PL and would compensate me with more gold on the order. I agreed (stupid me). at level 41 i Received an email from Blizzard stating the account was banned. Took a claim with paypal rejected they don’t cover virtual goods (i’d classify it as a service tho) Anyway i had to go back to wowmine who would only refund me HALF the payment, i agreed and now here i am.

    NOW im trying a NEW company which i wont disclose here who have 100% account safety and OFFER FULL refund of the order if it was banned. ATM its level 14 and has been leveled for 10-12 hrs or so (its there policy to level for no more than 12 hrs) Customer service is a breeze and everything is sweet atm i’ll let you know how it goes

  • http://www.runescape.com Bro

    You know gamewar, the other site, is that safe to sell your accounts on?

  • James

    Lucky,

    I thought the exact same thing as you did. GamePal sent me a collections notice in my email. I didn’t respond to it. About two weeks later, collections started calling me so I ignored it. Things were fine until they actually disable all your game accounts, NOT JUST THE ONE YOU SOLD THEM! As well, yes they apply this huge debt to your credit which screwed me up completely as I can’t order any new cc’s and I end up losing money paying higher insurance etc. On top of that, they filed a CC chargeback and it froze my paypal account completely because of a negative balance. So now im out an account, no money, and the credit is still on my report which i am trying to get off and waiting for them to get back with me.

    So I learned my lesson not to screw with a domestic company so be careful. Basically don’t attempt to scam gamepal because it will bite you in the back later, and you end up losing and gaining nothing out of it.

  • Lucky

    the thing is i didnt scam them its been a year since i sold those accounts. just now they send me a email saying they cant access the accounts i just think its stupid they didnt contact me earlier or anything. but i dont understand how they apply huge debt to your cc by doing chargebacks on your paypal ? Oh and another thing i reply to there email and no one reply back to me just sent me that 1 email and i sent like 4-5 emails no reply yet … these guys are scammers .

  • Travis

    hey lucky i had a similar thing happen to me. i sold them an account close to two years ago and they sent me an e-mail very similar to yours saying that they couldn’t access the account. Long story short its on my credit report now and is becoming a huge pain in the ass. This company is pathetic in every single aspect of customer service.

  • Lucky

    Yea funny part is they still have 2 of my accounts and havent paid me for them because they cant access these accounts from a year ago. They dont reply to there email either so yea GG and i dont understand how u have it on ur credit. i talk to paypal and they said its been a year and not to worry about it.

  • rob

    i have had one account banned with gamepal. I never had a problem
    with buying gold. The PL thing seems to be at your own risk if it
    5=7 levels you will prolly only get a 72 hour suspension much more
    you get banned.
    I have not used gamepal for about 2 yra now and just reciently
    place an order = are horrible at respondibf to emails and most of
    the time they have only 1 person on there live chat for all 3 areas.

    gamepal is the master of stalling you and making you wait = one
    time
    i placed an order for gold that was advertised cheap they stalled
    the order and they refused to honor the gold price which they
    doubled 2 days later – I got a delivery with half the gold I was
    expecting.
    I have used other sites for PL with similar issues.
    I i have used gamepal for COV, EQ.EQ2.guildwars and never had a
    problem. WOW just polices much closer. In there policy they are
    supposed to WARN you first with a 72 hour suspension but they
    seem to run a system report around the last week of the month.
    so if you gain 40 levels before to report being run they consider it
    a major violation a not warn you just ban you.
    WOW are just a bunch of hard asses on this PL stuff the other game
    i mentioned dont care. I dont see what the big deal is you are
    paying a monthly fee – they should just warn you and give you a
    30 days suspension not bann you or take you levels away or just
    make you start over.

  • Lucky

    I just got this today after the last post i made i have not heard from them till now… what do you think i should do.

    My name is Tim, I am part of the fraud department for GamePal Inc. (www.gamepal.com) .

    We are currently experiencing problems with the account you exchanged with us in the past as the password to this account has been changed and or reset on us after we sent payment for this account.

    After our recent investigation, we have solid evidence proving that you did indeed reset the password to this account. Please note, that when you exchanged this account through our website, you agreed to relinquish ownership of it. We don’t want to hear any excuses from you, because there is no reason you’d make multiple emails if you were legit. There is no reason you’d attempt to sell the merchandise 3 times in a row. You are fraud, and we plan to get justice unless this is resolved.

    In order to resolve this issue, we ask that you return the following account information or return the payment

    1). Account Password

    OR

    1). Return the payment 30% to paypal email address sales@gamepal.com

    If you believe this issue is not your fault, we simply ask that you contact game support to provide us with the reset password to the account so we can conclude this matter. There should be no issues contacting game support to get retrieve this password, and if you are confused on how to do this, we can provide you with the appropriate information to retrieve this.

    IF YOU FAIL TO RESPOND TO THIS EMAIL, HERE ARE THE ACTIONS WE WILL TAKE.

    1). We will immediately report this account to a GM (Game Master) who we communicate with daily via email who will disable the account permeantly. Any other accounts associated to you as well will be disabled if we locate them.
    2). We will forward the claims over to our collections agency. We previously recorded your registration, billing, IP’s, and additional information through iovation support which we will provide them with (we have enough information, no additional information is needed) . Collections wil then bill you for the following
    - Full Retail Price ($3600)- Total price of the account lost as a result of it not being delivered to the customer
    - Purchase Price ($729)- Total payment we sent you.
    - Collections/Restocking Fee (30% Added To Total) – Total fees collections will apply

    If we are unable to recover the funds, we will file a dispute with our credit card company (we have two years to file with our credit card) which will lock your paypal account, and prevent you from using paypal in the future. All payments we send are done by credit card so either way you’re going to lose the payment we sent you but you will also be billed the additional amount, and we will disable the account if need be.

    If collections feels the issues needs to be handled in court (which it commonly handles multiple claims per week), you will pay these additional expenses
    - You will have to fly out to North Carolina to appear in court
    - Court Fees
    - Damages done as a result of your actions
    - Attorney Fees
    - Additional Fees Court Requires (some cases, they may add x amount)

    We are not some chinese company, we are a legit american based global business, and we are emailing you as a you as a courtesy to resolve the issue as it can take no more than 5 minutes to resolve the issue.

    If this email is ignored, it will be forwarded over to collections which once they begin the process, we cannot assist you any further.

    We highly suggest you email us back as soon as possible.

    Best Regards,

    Tim W.
    Recovery Team

  • Lucky

    I Reply and still have not got answer from them.

  • Lucky

    can anyone help me with this please… thank you

  • http://www.forsaken-farmers.com FSF

    Lucky,

    Go to my website: http://www.forsaken-farmers.com and grab my contact info from our contact us page. support@ and email me your issue. I’ll see if I can help you out.

  • Jennifer in Texas

    Hi Ed and everyone else here!

    Okay, so I happened to find gamepal before I found this blog. I just wanted to sell my hubby’s Conan account…he has moved onto Warhammer.

    And I am reading all the powerlevel nightmare stories, scrolling down, not really thinking this applies to me…and then BAM! I get to these latest entries where people who have sold characters to gamepal have been contacted UP TO A YEAR OR SO LATER and are being asked for the password to an account the sold? And are getting bad ratings on their credit score because gamepal is holding them responsible after the sale?

    So, I am still in the official “72 hour waiting period” where you give them your user name and password and they “verify” the info on the account. The have not sent me a paypal payment. I have emailed accounts@gamepal.com and told them I no longer want to sell my character. I am going to say a little prayer that I have not opened pandora’s box here…and that it will be just as easy as stopping this now before I become a nightmare story.

    Hey Ed, thanks for being here for us all and giving us a place to come with questions, etc.

  • Adrian

    This is kinda funny. I was doing some research for sites, forsaken-farmers posted here so I google’d them as well

    http://www.complaintsboard.com/complaints/forsaken-farmerscom-or-forsaken-farmers-or-forsakenfarmers-c41905.html

    Doesn’t look like they are legit at all. Check some of the later pages to as it seems to me that this person is posting positive feedback about himself on his own complaintsboard.

    Is anyone legit in this industry?

  • admin

    While moving the site, a few comments got lost in the transition. This comment came in from someone named Jon:

    I attempted to sell one of my WoW characters to Gametag.com for $275.
    After 24 hours no payment had been made to my paypal account. I contacted live support and was told they did not have access to the information. After an email to Gametag.com was ignored I immediately contacted Blizzard and reported my account stolen. I was one of the lucky ones, I got the account back in the condition I left it. Now after several months Gametag.com finally responded saying I owe then $2195 for defaulting on our agreement. It is almost laughable, they have an “lawyer” calling me from New Jersey from and unlisted cell phone number attempting to collect my “debt”. Avoid Gametag.com and all of their other fronts like the plague.

  • Sam

    Dont play with middle man, they get profits but keep betray us with their policies. Lets talk to their manager and see how they act in game before do more business with them. I’m personally choose wotlkpowerleveling.com, littlepeon2004 are nice too

  • http://oloot.com/gamepal.com carl

    hi
    hear my story in nutshell 0n 5-16-08 i bought wow account from oloot.com for 350 bucks thru paypal . account came with 4-70 horde characters and 30 others on other servers from 60 to 1 great account love it ! asked them for all info on it and then the fun began here is some back ground on account all 70′s got epic gear & 3 have epic flying mounts and 4th had 5000gold waiting to buy the last one ! now for the fun they change login& password two days after i request info they promise ! so i e-mail them about 100 times went as far as get on live -chat line held it hostage for 2 1/2 hours until their manager send e-mail to account dept next thing i know i’m offer replacement account of 500 bucks top ceiling . all this time the account has not been use and all characters are where i moved them. two days after i take new account with only 1-70 and 15 others between 69 to 1 and about 2000 gold too and 1 eipc flying mount . now here comes more fun two days after i get new account the old one goes active and 3 of the 70′s are move or resold ! so i called them on it tell them i want know how this happen when they are only ones with info and account is safe 100% from being stolen? before this they said they have none of the info account cause it over two years since they bought it ! but just yesterday i get a e-mail telling they sorry and account managers are working on it ! i know same old line over and over well i’m still waiting see what happens ooh they told me company under new management and not a part of gamepal or gamewar but funny thing i get e-mails from the same guy who handle my 1st account funny humm !
    i keep you posted on what happens ! told them i want better deal not 100% satifaction hasn’t been met yet ! same account on sell now will cost 1800 dollars and i want at least that much or i will take them to court!

    carl

  • http://oloot.com/gamepal.com carl

    hi i just been goin over e-mails over the last year or so and see that both gamepal ,gamewar and yes oloot all saying they are under new mangament as of middle of 2007 ! i read kristi,anonymous ,seisem who are currently or former employees of these companies ! here what find is the real problem with these companies on these chats lines make statements we are not doing this or that but have they offer to help anyone on this chat line ? yes as read above my account was taken back and yes i’m angry about! but this happen in july this year after these compaines went under new management . i was told just last week that oloot.com is under another company . ooh yes as i said they allow me to pick out new account as long its not over 500 dollars .but here the deal employees of these companies your big chance to helpful and not part of problem the account id no. to account loss is 118852 ! i was so happy the day i got this account cause the druid which was reason i wanted it took over as main tank for my high raid guild allowing us to move closer end game raids and t6 gear for guild!! well that was short lived as login/password changed .
    i wondered why and was something that i had done ? then i got replacement account and then i saw writing on the wall they had made mistaken on selling account for that price and took back so they break it up sell for more monies cause i believe as is that account was worth well over 2000 dollars ! if i’m wrong prove it oloot or gamepal cause your parent company at the time!
    i was told over and over by your managers that all accounts are protected from hacking and orginal owner take back and guess what you are only ones with that info cause you wouldn’t give it to me even after i asked 50 times in e-mails !! SO MY CHALLANGE TO OLOOT/GAMEPAL IS TO PROVE TO ME YOU DIDN’T TAKE IT BACK AND THAT YOU DIDN’T BREAK UP THAT ACCOUNT TO MAKE MORE MONIES !! OOH AND BIG QUESTION DID YOU FARM OFF EVERYTHING I PUT ON THAT ACCOUNT OVER MONTH AND HALF I USE IT !! come on you employees of gamepal oloot that say your company is good and not ripping off people in e-mails on this chat lines prove it to me! show me your company pride get back my account or prove that your company didn’t take it ! and those very few people who have had good luck with gamepal guess what i have use gamepal for years to and have bought accounts gold ,plat !!
    here my last thoughts goin back to days of mysupersales which up to a year ago always was quick and offer great service and very little trouble to the flag ship now that is so slow you need pound stakes in ground to see them move !! i know your going say only cause you got to many customers well people that will change very quickly with way things are today you will have fewer customers then employees very soon trust me!!

    carl

  • http://www.uoforums.com AdamD

    I sold my old Eve online account through them on the 18th of september and today I had an email from Paypal to say

    Notification of Deferred Dispute: Case no.PP-xxxxxxxx

    Dear Adam Dresch,

    We are contacting you to let you know that one of your buyers recently
    visited the Resolution Centre and attempted to open a dispute against a
    payment. The buyer wished to dispute the payment sent on 18 Sep 2008
    (Transaction xxxxxxxxxx). This dispute has been deferred because it
    was not opened within 45 days of payment.

    Although this dispute is not eligible for negotiation in the Resolution
    Centre, we have noted that the buyer was dissatisfied with this transaction.

    We encourage you to work directly with the buyer to resolve this matter and
    take this opportunity to provide customer service as you see fit.

    Thank you,

    PayPal

    I have no idea why either, I didn’t get any complaints when I sold them my account.

  • LEVEL4GAME RIPOFFS!

    Much the same as this blog states, I have been ripped off by Level4Game in the same way. I paid $139US for a level 1-70 service with all flight points, 2 proffs to 375, and 1st aid to 375. They took ages to level the toon to 60, then stopped. Weeks went by and all my numerous emails went unanswered. I should mention that during the levelling time my account was cancelled twice for spamming mail. I finally logged in to check and my toon had been used to spam ppl for gold and levelling services, no proffs had been started and the whole UI was a mess. I opened a dispute through Paypal and the emails started to get replies. Level4Game agreed to finish my order plus give me 5000 Gold if I closed the dispute, and only if I closed the dispute. I stupidly did so and here I am weeks later still no more levelling of my toon and no emails getting answered. LEVEL4GAME RIP YOU OFF AND HAVE EXTREMELY POOR CLIENT SERVICE DO NOT USE THEM.

  • http://www.uoforums.com Adam Dresch

    I to, had problems with Gamepal
    I sold them my eve online account back in September for $100
    They quoted the price, I accepted, they logged in to the account, verified it, changed the password and then sent payment
    Less then a month later, they reversed payment through Paypal claiming “Non delivery of goods”, so now I’m out of $100
    They ignore ALL emails and communication attempts and there’s a TON of horror stories around the net of them scamming others, not to mention threatning people.

  • Crystal

    Well i see alot of Negative comments. Im here for a good one.
    About 17 days ago i bought levels 1-80 , I was so scared ti was going to get banned. But
    Right now it is level 78, and going strong. So, so far nothing has gone wrong, i will be using gamepal again.
    Although not to buy an account.

  • Elphin

    I am having problems with Gamepal (http://www.gamepal.com) right now. They are not answering my emails and email is the only way to contact them. I purchased an account from Gamepal, Inc. (account information is accessable by me on the Gamepal website) about 1 and a half years ago. I did it only because they advertise a 100% Lifetime Guarantee not once, but twice on the site. I did everything that they recommend on their site to keep the account safe.

    I requested the account information (secret word) and email change on the account right after purchase (they tell you they will do this on their website), I received an email saying new purchasers had to wait 30 days for the info to be released. I contacted them on numerous occasions after 30 days to release the info to me and change the email on the account. Every time I was told that it would be done, but it never was. Even though I did not receive the promised info and email change, I played the account fine until just about two weeks ago.
    .
    See next few posts for more

  • Elphin

    After I informed Gamepal I had opened a complaint with the BBB I received an email telling me they were working on the issue and to close the BBB complaint. I declined and told Gamepal I would close the complaint once my issue had been settled. I then received an email from Robert Lane informing me that they would not assist me or have any contact with me regarding my account issue until I closed the BBB complaint. He said I had gone against the terms and conditions by filing a complaint. I had filed against Gamepal Inc., I guess they are not Gamepal Inc. even though I purchased the account from Gamepal Inc. and my account info is on their page, the website is the same, emails I received from Gamepal, Inc. use the same email address, they are not Gamepal Inc. This is a quote from the email I received.

    "A final reminder, we will not assist, or communicate with anyone in regards to your complaint unless all issues have been closed. If any communication is provided, our legal firm will be the point of all communication.

    Please notify us when the issues have been closed. "

  • Elphin

    Since it had been 1 week since my account had been made unplayable and I only wanted it settled, I closed the BBB complaint. It has been 6 days since I closed the BBB complaint and I informed Gamepal of the closure. I have sent numerous emails asking for some word on the progress of my account recovery and I have heard nothing from them.
    I am at loss as what to do next. I have given Gamepal every opportunity to do the right thing I have complied with their requests and followed their recommendations and they chose to not assist me.

    More in other posts

  • Elphin

    Automated emails I receive boast about their customer service when they talk about selling accounts (see quote below)

    “Offering live chat and 24/7 email support, we strive to offer the best customer service possible. Customer service comes first as we want gamers to enjoy their experience with GamePal. We are a very friendly and trustworthy USA company that promises to never take advantage of you, our valued customers.

    OUR LOCATION
    Operation Office: Raleigh, NC USA
    Marketing and Financial Offices: Grand Rapids, MI USA
    Customer Support Office: San Francisco, CA USA
    Any additional questions, feel free to send us back an email so we can assist you more in depth.
    http://www.gamepal.com

    More in other post

  • Elphin

    Their operation office is located in Raleigh, NC…hmmmm. Where is the Delaware office info? In fact nothing I can see says anything about Delaware. I do see that there operation office is in Raleigh, NC, the same Raleigh, NC that Gamepal, Inc. is located in. The same Gamepal, Inc. that shows when you look up the owner of the website address.

    If anyone has any advice I would appreciate it. I only know I either turn this over to the BBB or my attorney at this point. It seems that since I closed my BBB complaint against Gamepal, Inc., the Account Recovery Team at Gamepal has lost interest in me and my issue.

    So I leave it up to you readers to judge whether Gamepal is a company you can believe in. As for me, I have lost my belief that they will do what they promise and guarantee. I presume they will just ignore me indefinitely. They may be assisting me, but I would not know since the have not communicated with me in 6 days.

  • Richard

    I got a lvl 72 mage and 70 druid for sale (EU) please contact radeoxx@hotmail.com

  • Jim

    I know alot of people who have had there accounts banned for powerleveling. it isnt always bots. blizzard can tell when you use diffrent IPs so if you are playin normally in Californa or somethin and the Company is in NYC they seet that somone is playing alot of hours in not your area and asume its a bot. ban your account. you sign a blizz contract that states you cant be logging in all over the place in diffrent areas and contrys they can tell. iv emailed them back before said i did nothing and they gave my account back

  • Niki

    hi,
    did anyone try to sell an account for GAMPAL? a what to sell my chars and i want a trust site.

  • http://www.gamepal.com Logan

    I find it funny how gamepal.com owns like 13 different websites including gametag, gamewar, egamingsupply, oloot, etc. Theres a website out there that has all of them. There are actually only about 7 or 8 websites not operated by gamepal or partners of gamepal. You can always check by trying their live chat. If it says there not avaliable and to send them an email. Its a gamepal.com site.

    Buyer beware.

  • James

    gamepal causes my account got banned. I now use littlepeon2004 like previous poster and have not had any problem. Their price is a little bit higher than other site tho but it is all worth it

  • ximiner

    I just have a try want to know about gameim, I heared that many players like this website, and I think of finding it.

  • yongser

    Gamepal shows difficult to buy, and often high price. I do not want to buy it, many players tell me that there are much danger, but Game Im is so good, advice me do it.


© 2008 Filthy Lucre, All Rights Reserved, Disclosure | Contact